Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Security
Ideal for residences
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our daughter’s apartment for her safety and security. This is perfect.
I would recommend this to a friend Better instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have used better instructions for various options and use.
I would recommend this to a friendGreat door bell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door bell. Good night vision quality. WiFi doorbell works great
I would recommend this to a friendMy Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. I like it. It comes with some cool apps
I would recommend this to a friend- Pros mentioned:Ease of use
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy set up. Feel safer now that I have eyes on my front door and in my home.
I would recommend this to a friend Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it is a good investment. Does what we wanted it to do .
I would recommend this to a friend- Pros mentioned:Ease of use
Ring door bell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ring door bell I got it for a good deal easy to install worth the money it’s a must buy
I would recommend this to a friend - Pros mentioned:Video quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is very nice, I live in an apartment and it works really well on my door.
I would recommend this to a friend - Pros mentioned:Video quality
Just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and no need for a subscription plan like the other video doorbells.
I would recommend this to a friend Good & easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it 4 stars because at times, the motion detector miss movements.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Recommended to a friend and love it too!
I would recommend this to a friend- Pros mentioned:Video quality
Nice battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera work well with all the other ring devices tye price is good as well
I would recommend this to a friend Poor video
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my ring, but when they installed it they should have put it up higher because the railing on my porch is in the way. Up close video is a little blurry and I feel that could be improved.
I would recommend this to a friendBrand response from Ring
Posted .Hi TG1954.
Thank you for taking the time to share your experience with us.
We understand how important it is to be able to see who is at your door with the Ring Video Doorbell (2nd Generation). The features and technology provided by the Ring Video Doorbell (2nd Generation) are incredibly valuable and help provide you with peace of mind about your home security. We would love the opportunity to assist and ensure your device is working optimally.
It sounds like you are enjoying the features of your Ring Video Doorbell (2nd Generation), but it sounds like you have some concerns with the video quality of the device. The Ring Video Doorbell (2nd Generation) offers 1080p video. Poor video quality is often due to slow internet speeds. We recommend running a wifi speed test using the following steps:
Turn off your mobile phone’s cellular data and connect to the same wifi network as your Ring device.
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Select your device.
Tap Device Health.
Under Tools tap Test Your Wifi.
Tap Start to run a test that will measure your upload and download speed.
Both upload and download speeds should be at least 1 Mbps or greater, but 2 Mbps or above is ideal.
Check the numbers on your wifi speed test. If either your upload or download speed is below 1 Mbps, then you might consider replacing your router (especially if it's older than five years). Contact your internet service provider to learn more about getting newer equipment and faster speeds.
Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Eye guard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me peace of mind especially when I’m away from home
I would recommend this to a friendRing or not
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t stay charged and continuously disconnects from WiFi, a real pain to have to continuously monitor. I should’ve returned this item upon 1st sign of trouble, but since this was a replacement item I assumed it was my set up that was mid configured. Turns out I just got an expensive dud. My other units I have had for 2 years and work well. Often times too well, had to remove motion alerts due to it chiming at shadows and leaves blowing in the wind.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi there, I know it can be frustrating to deal with technical issues. For frequent disconnects, I'd recommend checking the signal strength to ensure your Doorbell has a strong enough connection to wifi https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength. As for the battery drain, we have some troubleshooting steps for unexpected battery drain here https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera. If you need more help, or have any other questions, try asking other neighbors on the Ring Community https://community.ring.com/, our peer-to-peer forum. Best wishes, Ashley from Ring.
Ring Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product as long as your Ring products aren't freezing up.
I would recommend this to a friend- Pros mentioned:Video quality
Ring camera love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ring camera, i dont have to worry about those awkard go away moments lol.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring 2nd gen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install. I did get a wedge kit for tilting it downward a bit.
I would recommend this to a friend Had to buy a new one after 3 year old one died.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am miffed that the old one, which was just a few years old died. I think they purposely make these things to last 3 years and then poof...you are stuck buying a new one. It works great, just gave it 3 stars bc I had to buy a new one too soon.
I would recommend this to a friendBrand response from Ring
Posted .Hello Michele,
Thank you for leaving a review. We love reading how your Ring Video Doorbell 2020 has added an extra layer of security in your home and how it is working as intended. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page: https://community.ring.com/.
Thank you, Jamila, with Ring.
Horrible battery life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery run out way to quickly always have to charge after 3 days of use
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CaraG.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Video Doorbell (2nd Gen.) so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
We recommend using the Ring Solar Charger for the Ring Video Doorbell (2nd Gen.) or the Ring Plug-In Adapter to assist with extending the life of the battery in your Ring Video Doorbell (2nd Gen.). The Ring Solar Charger for Ring Video Doorbell (2nd Generation) is a solar power source that can be mounted behind your Ring Video Doorbell (2nd Generation). Ring Solar Charger is a convenient power source to help charge and extend the battery life of your Video Doorbell (2nd Generation). The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered video doorbells so they can run using line current.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Melissa from Ring.