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Customer Ratings & Reviews

Model:
8VRASZ-SEN0
SKU:
6441424
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Customer reviews

Rating 4.7 out of 5 stars with 10949 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 10,949 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it no complaints

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! battery life amazing 3 months still kicking If you put it in the sun think of a visor to keep it in the shade otherwise it overheats and stops working

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    The worst Video Door Bell System Period!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is a horrible product and company. Not only does this product hardly work and it seems to work worst in times when someone is walking around your house and snooping. There is no 24 hour recording, it’s actually a 5 minute interval between recordings for the maximum amount of video you can record. So as far as the tech goes it’s a hunk of trash. Now let’s get to the community that is remotely controlled by various police departments. Ring literally has inside contracts with over 500 different police departments. When I uploaded a video of someone littering on my property ring took it down and said it went against their community standards. Confused as to which standards I tried to contact them with no success as I was rerouted to contacting support, via email and then got the same generic, “video went against standards”, message from them as well. If you actually want to secure your home do not use ring. If there are crooked cops behind your community’s ring they can cause you massive problems. Google nest is a way better option. Instant streaming, 24 hour recording, facial recognition, high definition videos that make Ring look like it’s running on dial up, 56K. But hey you pay what you get for in Ring, police and big brother monitoring you and your loved ones and they probably have better streaming on their end which is why it never connects for the customer especially when crimes are being committed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Q60love,

      Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information to ensure that your setup experience is seamless. We truly value your feedback, simply because it helps us improve the product from a consumer standpoint.

      With video requests, no user data or specific addresses are shared until the device owner approves the request. Law enforcement can only see posts that users share publicly.
      The reports claiming that police can obtain any video from a Ring doorbell within 60 days are false. Ring will not release customer information in response to government demands without a valid and binding legal demand properly served on us. Ring objects to overbroad or otherwise inappropriate demands as a matter of course.

      For more information regarding our partnerships with law enforcement, please read our blog post: _https://blog.ring.com/2019/08/02/building-better-communities-together/_ or these FAQs: _https://support.ring.com/hc/en-us/articles/360031595491_ (https://support.ring.com/hc/en-us/articles/360031595491) about how law enforcement uses the Neighbors app. Let me know if you have any additional questions by reaching out to our support team, via our community forum at https://community.ring.com/.

      Thank you,
      Antonio from Ring Ring

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring in the New Year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected,provides a crisp picture leading up to my porch and front door. Relatively easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old 1st gen Ring doorbell. Great price and great product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of an odd van driving the neighborhood. Not only am I able to view my property it picks up my neighbors house as well. Which they are grateful for. It has a really great picture. I was even able to reply to a solicitor at the door while I was at work. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was larger than I expected but the video and sound quality are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend, good quality, nice product, easy to instal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with our purchase. It's nice to have the peace of mind ring gives you. Insanly easy to set up. I wass worried about the battery life but it's insane how long it lasts. I definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It was easy to install and is so clear and good to have. No worrying about packages and people coming to my door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using Ring Ring Video Doorbell 2 (2nd Gen) a few days ago and I feel so happy and satisfied with this product because it is so easy to set up/install with the option of using battery or hardwired power, I will be able to see/talk with clarity with whoever comes to my door when I am away from my home and other great features like weather protection, night vision, record/capture, motion alerts and live view so I can definitely have a peace of mind home away from home. [This review was collected as part of a promotion.]

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works well, could use improvements

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera works great, however the app thats used could be improved. For example, there is no delay in notifications if someone walks by a couple times within a short span of time, so you can have multiple notifications for someone walking in and back out. Other than a few minor things I’m overall pleased with this camera.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Chris.

      We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We are happy to provide you with more information regarding the motion detection issue that you mentioned in your review. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. If you do not wish to receive notifications for motion events, simply toggle off the "Motion Alerts" tab on the device's page in the Ring app. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is picking up too much motion, we recommend lowering the "Motion Sensitivity" under the "Motion Settings" tab. It is important to ensure that you have the proper motion settings in place for your environment. This also includes changing the "Motion Frequency" to "Regularly" or "Periodically" in the Ring app.

      Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.).

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. Picture and sound quality are very good. Easy set up and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Sight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection. Reliable, very clear. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Smile!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this camera. It's easy to install and is a grest addition to ouf security system. Tbe view/video quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a good picture quality. We can see and talk to someone using this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring Doorbell - battery life better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installed it a month and it still has 52% battery capacity even with higher image capture settings (once every 15 minutes). It recharges through a USB port just like a typical smartphone. Did have a problem connecting it to our existing doorbell system, but it chimes and notifies to your phone, so it's really not a problem. I do need to get a corner kit since it mounts next to a wall (recommended if you have the same circumstance), it will increase the field of view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Totally recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We truly love our ring camera, it allows us to be away from home without being concerned of any stolen packages or unusual activities!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Eye's are own you.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Does everything it claim. Very clear even at night. Get alerts, and two way talk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very clear picture. It has a great scope to view. Easy to install. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to install. Works as advertised. The app is easy to install and works great. Very clear video.

    I would recommend this to a friend