Customer Ratings & Reviews

Hi Letty,

Thank you for taking the time to share your Ring experience with us and other consumers. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are.

The Ring Video Doorbell Wired includes HD video, two-way talk, advanced motion detection, and real-time alerts sent straight to your phone, Alexa device, or Ring Chime. We've provided a link below that will walk you through the installation for your doorbell, we hope you find the video helpful!

https://support.ring.com/hc/en-us/articles/360054984332-Video-Doorbell-Wired-Installation-Guide

We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Doorbell Wired. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.

Sincerely,
Danielle with Ring

Hi nmbio.

Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Video Doorbell Wired was easy and straight-forward.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!

Thank you,
Amilia from Ring.

Hi Denish.

Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi OnismSonder.

Thank you for taking the time to share your experience with us. Ring understands the importance of maintaining your Ring account privacy and security. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control.

It sounds like you have concerns with Community Requests. Community Requests is a privacy-protected service that enables public safety agencies to put out public requests for help and efficiently and securely collect and manage digital evidence. Public safety agencies can post a request in the Neighbors feed asking community members within a specific area to share Ring video footage or information that may help their investigation. Videos customers choose to share in response to Community Requests go directly to Axon Evidence, a secure evidence management system where they can be verified for authenticity and integrity. This also creates a complete audit trail of how and when public safety agencies collect information. Participation is always voluntary, and public safety agencies can only see what you choose to share. Your Ring camera footage is not automatically shared with law enforcement. If you have set your Ring location within the geofence of the Community Request, then you will see a post in your Neighbors feed, which you can choose to respond to if you have relevant videos to share. Only videos that you explicitly select to share are sent to the requesting agency. Users can disable Community Requests in their app settings. Within your Neighbors Feed settings. Navigate to the Neighbors Feed → Feed Settings → Opt out of the Community Requests Post Category.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!

Thank you,
Miyuki from Ring.