Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 10811738
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Value for money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture quality but the voice quality is bad, its good choice for the money you paying
I would recommend this to a friendBrand response from Ring
Posted .Hi Khayyam.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell Wired to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. Ring Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring Video Doorbell Wired, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device.
We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Video Doorbell Wired. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Video Doorbell Wired. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Protect subscription, you can view the recording to see what the audio sounds like. Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring doorbell by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Ring video door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera without any knowledge on it but it is easy to install and have a very nice motion sensor and view
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this item. Installation requires a doorbell. I wish I had known that when I bought and scheduled installation. I will be purchasing a wireless item to replace the wired one.
I would recommend this to a friendGreat this showed up on Deal of the Day!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great this showed up on Deal of the Day! Much prefer the look of this simple, black version to the big, garish metallic ones. Will provide more info, once I've had some time to use it.
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a outstanding product. I would buy it again.
I would recommend this to a friendI CAN SEE U
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the different settings - the ability to see and know who at my home
I would recommend this to a friendPerfect Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly at keeping surveillance at my front door
I would recommend this to a friendIt’s ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working 1 year later. Does what it says. Loses the connection with Alexa.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoyed The Ring doorbell we got from Best Buy. Competitive prices and knowledgeable employees make it so easy shop, save, and feel great about our purchase.
I would recommend this to a friendDoorbell/camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Alerts us when anyone approaches our door And we can look at the person and determine if we want to Answer the door or pick up a delivery
I would recommend this to a friendDoor cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a small delay from the time someone is in front of the door and coming in to the phone notifying you but it works well.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A ring doorbell is a must if you have Amazon devices already. Plus the real-time notifications to your phone while you are out is a perfect addition!
I would recommend this to a friendExcited gift for Christmas
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought ring door bell for my sister who lives out of state for the holidays, it was a pleasure and easily ordered through Best Buy online services and delivered on time
I would recommend this to a friendGreat value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. This worked perfect for my use. The only thing that did not work was the retrofit to the existing doorbell. I will need to buy another doorbell
I would recommend this to a friendHighly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Perfect way to monitor and protect your property! The only qualm is that you have to subscribe to a protection plan for saved recorded videos.
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this doorbell installed for a year now, and it has worked flawlessly. It is the only doorbell we have and does a good job of alerting us when someone is close to the door. We opted for the optional cloud video storage so we can see what goes on in the front of the house at any time. The nighttime video quality is surprising good.
I would recommend this to a friendEasy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way much better than the Blue by ADT products that I got and didn’t last a year.
I would recommend this to a friendRing doirbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother’s front door. Mainly so she could spy on who shows up knocking at her door. She seems to like being able to see who is knocking- ring the bell whilst spying from the couch.
I would recommend this to a friendBrand response from Ring
Posted .Hi MarissaG.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, easy to set up, accasional issues with the app and slow to view notifications. Overall a good deal and does the job. Not a security system but good recordings.
I would recommend this to a friendRing Door bell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Own three houses, all have ring products. Ring customer service is wonderful!
I would recommend this to a friend