Customer Ratings & Reviews

Hi Letty,

Thank you for taking the time to share your Ring experience with us and other consumers. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are.

The Ring Video Doorbell Wired includes HD video, two-way talk, advanced motion detection, and real-time alerts sent straight to your phone, Alexa device, or Ring Chime. We've provided a link below that will walk you through the installation for your doorbell, we hope you find the video helpful!

https://support.ring.com/hc/en-us/articles/360054984332-Video-Doorbell-Wired-Installation-Guide

We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Doorbell Wired. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.

Sincerely,
Danielle with Ring

Hi Jimmie.

Thank you for taking the time to share your experience with us. We understand how important it is for you to receive a product that is in working order when it arrives. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

It sounds like the device is not functioning as intended. The Ring Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring Video Doorbell Wired, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device.

If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you! Please let us know if we can be of further assistance.

Thank you,
Melissa from Ring.

Hi nmbio.

Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Video Doorbell Wired was easy and straight-forward.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!

Thank you,
Amilia from Ring.

Hi Denish.

Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.