Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 11470662
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Door bell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to tracking my delivery because Before I missing 2 packages now and aware when they arrive my door .
I would recommend this to a friendGreat device for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Ring security system, and this is a must have for the ecosystem
I would recommend this to a friend- Pros mentioned:Video quality
Motion Detection stopped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera worked great up until the next day when all of a sudden it stopped detecting motion. All the cars that passed by the ring didn’t give me any motion notifications but I had snapshots for the entire day. The settings on this ring were set to the same as my last ring an I had no issues with that one.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Shawn,
It is important to us that you are able to capture the motion events that matter most to you. This device should be able to accurately detect motion based on your motion settings. We'd like to connect with you to help investigate and solve this together.
Could you please ensure that your Motion Detection hasn't been disabled? It's possible this was accidentally turned off, causing the device to ignore motion it detects. Additionally, please ensure your Motion Alerts are turned on. This way, you will be notified when motion is detected.
Although it is rare, you may have to reboot your Ring Video Doorbell - Wired. This helps in instances where the device is not performing as expected. Simply cutting power to the device for 15 seconds should be sufficient.
Please reach us directly, so we can continue this conversation and help find a way forward. We look forward to turning your experience around.
Regards,
Marlom at Ring.
No batteries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I needed to do with no batteries no recharging
I would recommend this to a friendRing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It gives us a view of area and alerts us as well
I would recommend this to a friendBought as a gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the entire Ring alarm system. It’s a great value for a monitored alarm system. A one time annual fee.
I would recommend this to a friendRing door
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased mine but when you talk to who evers out side the door they cannot understand what im saying to them. So its hard for me when im out of the house. Ill like to recommended this but just for the fact that this product wont help me do the things I need . I was excited at first but now its like well I cant return it nomore
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MiguelI.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell Wired to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Video Doorbell Wired. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Video Doorbell Wired. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Protect subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring doorbell by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in early stages. Presently, there are no complaints.
I would recommend this to a friendGreat replacement for your old ring bell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring door bell is a great replacement for your standard ring bell which allows you to use the same cables.
I would recommend this to a friendGood Door Bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but only problem is we need to buy some kind of subscription to see the videos regularly.
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, rings well and get alerts to mobile , Alex speaks louder at home when someone at door.
I would recommend this to a friendDoorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was several times to put the ring doorbell in some of the parts were missing and then I had upgrade the doorbell very annoying.
I would recommend this to a friendBrand response from Ring
Posted .Hi Daviddog.
Thank you for taking the time to share your experience with us. We understand the importance of having all of the parts that you need so that you can begin using your device. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with a concrete resolution as quickly as possible.
It sounds like you are missing some of the parts that you need to properly set up your device.
Here is a list of what comes in the box with the Ring Video Doorbell Wired:
Video Doorbell Wired
Installation Tools and Screws
Quick Start Guide
User Manual
Security Sticker.
If this information does not fully resolve your concerns, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Miyuki from Ring.
Small ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it wasn't clear how it opens up, but ring has great customer service
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell! I would recommend it to anyone!!!!!!!!!
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell works amazingly. Lets me see if theres strangers trying to come up to my door
I would recommend this to a friendPeace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and very clear instrutions. Went on vacations next day, with peace of mind.
I would recommend this to a friendNice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for home security with affordable plan with video storage
I would recommend this to a friendNathan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iteam just dont like that it only rings on my phone and not the door bell
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell but not as good as the Google Doorbell
No, I would not recommend this to a friendNice doorbell with a little flaw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy product at an affordable price. Problem is the delay between motion/ doorbell push and when the app notifies me. Very slow
I would recommend this to a friend