Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Wi-Fi Video Doorbell - Wired for its excellent video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, especially considering the price. However, some customers have reported compatibility issues with existing chimes and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Easy setup and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up with Ring App and excellent video quality.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the wired aspect but it takes the place of your normal doorbell chime, which I didn’t like. I wanted to hear my normal doorbell chime instead. The features were okay, not stunning.
I would recommend this to a friendBare minimum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Does not work with existing chime. Annual fee should be lower.
I would recommend this to a friendBrand response from Ring
Posted .Hi RossS.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It sounds like the device is not performing as expected. Please note that the Ring Video Doorbell Wired will not sound your existing chime. To hear audio notifications in your home, pair with a Ring Chime, compatible Alexa device, or select the Ring Video Doorbell Wired and Chime bundle.
For more information on your Ring Video Doorbell Wired, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Excelkent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent good buy . Highly recommended Wii buy again o
I would recommend this to a friendring door bell wired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does the job. installation was smooth. great price
I would recommend this to a friendBrand response from Ring
Posted .Hi Cali.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Great security doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell and its features. Great for the price as well
I would recommend this to a friendGreat Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ring doorbell for the price, it was fairly easy to configure. The only thing is I could never get it to work with my old doorbell.
I would recommend this to a friendI really like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up to the transformer and it works fine. No batteries to worry about, no fuss, no muss. Signed up for the lower level plan which doesn't cost a lot and works for me. In short its great. FYI the biggest pain was hooking it up to Alexa.
I would recommend this to a friendRing wired doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing!! Easy to set up and install within 30 minutes. We have had issues with animals eating garbage and now we get to see them in action!
I would recommend this to a friendA lot nicer than the fat old one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually has a better video clarity than our last one. Extremely easy to setup.
I would recommend this to a friendGood device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for what it's designed for. Now, I know who is rang the bell. A fun part of this is that there is a community that posts incidents around my area. This let me know more about the safety concerns in my neighborhood.
I would recommend this to a friendGeeat pic quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ove my ring doorbell and cameras. Have them at my camper as well
I would recommend this to a friendBasic, and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is the basic Ring doorbell, it does work really well. Connected to my existing doorbell wiring easily. The only thibng you need to do is connect a jumper at the actual doorbell. The only downside is the existing doorbell no loner is functional and you either add a Ring chime or get notification through Alexa
I would recommend this to a friendCatching pirate thiefs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a blessing for me we really can't afford a whole security system, but all we need is this doorbell it picks up sound pretty clear even from a distance. The picture is pretty clear too.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of crime happening in the neighborhood and wanted to be safe so picked one of these up, pretty easy installation and worth the buck.
I would recommend this to a friendGreat Value Doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring doorbell is just a great value. It does what you need it to do. Just be aware that after the month free trial you’ll have to pay for subscription to save recordings. I think its worth it. Camera is good quality.
I would recommend this to a friendRing doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. The tech came by and installed the ring doorbell in about 10 minutes and it works very well
I would recommend this to a friendGood quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We using this ring doorbell for 2 years and never had a problem with it, I really like it and recommended it to many my friends, and now after almost every my neighbor has ring doorbell’s
I would recommend this to a friendEasy to install.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really handy and I was able to add this to my house. Used the existing doorbell wiring and added an app to my phone. Plus a few other window and door sensors. Really pretty easy and works great.
I would recommend this to a friendHorrible connectivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product Gen 1 when battery powered has very weak wifi range. I have both 4G and 5G networks at home and connection is constantly lost even with router placed within 10 feet of my ring. Furthermore, the paid subscription to motion recording is suspect as many of the videos are not captured. Using the Ring app you will also find that connecting to your live feed is usually delayed so long that your guest/porch pirate is long gone before your phone connects to your Ring camera’s live feed. I would not recommend this product to anyone simply because in the event if an issue they will only receive another automated tech response suggesting you go to a community forum for answers. Shame on Ring for this. Ring should have a complete array of error tree and trouble shooting material for their tech support teams to properly assist its customers. As a customer, you are not getting paid and will not earn any Ring rewards for your feedback. Like many tech companies, Ring is hastily rolling out products without a proper battery of testing believing that a customer discovered issue can be magically fixed with another firmware update also created in haste. I wouldn’t be surprised if older products are clutched down through updates to drive customers into frustration to purchase new models. Sustainability at its best. Not interested in another dead end “brand response”. Thanks
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Mr. Dallis. This isn't the Ring experience we want your to have. It's important to note that the Doorbell Wired is not compatible with a 5GHz WiFi network, and only a 2.4GHz network. This could be a reason that you were having issues. You'll also want to make sure that you're using the correct WiFi channels for a Ring Device: https://support.ring.com/hc/en-us/articles/4407014643732-How-to-Change-Router-Channels-. To test if your network has security settings in place, you can also temporarily connect to a WiFi hotspot to help determine what is happening. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring.