Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Wi-Fi Video Doorbell - Wired for its excellent video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, especially considering the price. However, some customers have reported compatibility issues with existing chimes and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between this prewired ring and battery powered ring. I am very happy I chose the pre-wired version. The video starts sooner because it is always on, the battery powered version has a slight delay.
I would recommend this to a friendDoorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good doorbell if you download the app and purchase the subscription. The notifications get anoying if you keep them on.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MarkM.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and was easy to set up using the app
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to order online and pickup was fast. Doorbell works great and it completes my Ring security system
I would recommend this to a friendWorks great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After some adjustments it works great! It is installed at my girlfriends house and she likes to know when her son gets home.
I would recommend this to a friendRing Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I can now watch the comings and goings of my vacation rental home in Kissimmee whilst in the UK.
I would recommend this to a friendSafe & secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product we have one and we bought this for our daughters family… Keeps everyone safe
I would recommend this to a friendBest doorbell ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell I It is worth dollars and works awesome.
I would recommend this to a friendSolid camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup took 5 minutes with installation it was a piece of cake.
I would recommend this to a friendGreat value for Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a Ring doorbell, works the same as the more expensive Ring cameras, and easy to install
I would recommend this to a friendGreat security device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ring doorbell. Works great. I can hear the rings and am able to change the tones. I get great notifications on my phone when someone is at my door. I can answer without being there. No issues whatsover.
I would recommend this to a friendGreat for the Price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a security doorbell and this one by Ring was the perfect choice! Installing this ring on my front door was super simple! The app was just as simple to download as well as to navigate.
I would recommend this to a friendLimited practicality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor visualization of people due to sky backlight.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Satisfied.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell Wired to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. If you are experiencing poor video quality due to the sky backlight, try the following troubleshooting steps:
• Install a Wedge or Corner Kit: Tilting the camera downward can significantly reduce the amount of bright sky in the frame, allowing the sensor to focus better on visitors.‘
• Adjust the Mounting Height: If possible, mounting the doorbell slightly lower or further away from direct bright light can also improve overall clarity.
If any additional information is needed regarding your Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
All the best,
Miyuki from Ring.
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well, the picture is pretty good for it being one if the cheaper doorbells, just bummed I cant use my home doorbell chime with it.
I would recommend this to a friendDoorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but I don't have a door bell but I will use it as a gift for someone.
I would recommend this to a friendRing is easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring was easy to install. It was easy to understand while learning how to use the app.
I would recommend this to a friendRing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cámara is perfect too my family and friends too
I would recommend this to a friendRing camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device definitely worth the money and for the right price
I would recommend this to a friendSmart Alerts Don't Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earlier this summer, after a couple of years of working fine, suddenly Smart Alerts (a service I pay Ring for annually) stopped detecting vehicles. Over months I tried resetting, rebooting, reconfiguring, and restarting. I tried suggestions I saw on forums from others with the same issue. Ring's AI Chat was of no help at all, an email was never responded to, and Customer Service was entirely useless. Last ditch effort I bought another exact same model doorbell hoping it was some kind of weird electronics failure, but even with a new unit & fresh install it still does not detect vehicles. Keeping in mind this system/configuration worked fine for about 2 years then suddenly stopped detecting only vehicles, and because of what I've read on different forums, I suspect Ring changed something in their Smart Alert programming which had this effect on my system (and apparently on other's too). I can't recommend Ring products or their services because of this failure, I'll not be renewing service with them going forward, and I'll be seeking an alternative video doorbell system.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RedEd.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell Wired capture all the correct motion events. The Ring Video Doorbell Wired was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. Here are a few tips to optimize the motion settings on your security camera:
1. Adjust Motion Sensitivity: Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is missing motion, increase the Motion Sensitivity using the slider.
2. Change the position of your Ring device: Adjust the position of your camera to improve the accuracy of motion detection.
3. Turn on Smart Alerts: You can enable Smart Alerts on your doorbell or camera to improve motion accuracy in detecting people and other objects, including packages. To turn on Smart Alerts, tap the Motion Settings tile on the device’s page in the Ring app. A Ring Home Plan is required to use Smart Alerts.
4. Change the Motion Frequency: Under Advanced Settings, tap Motion Frequency. You can adjust how often battery-powered devices check for motion. If your device is missing motion events, increase the Motion Frequency to Frequently (Shortest battery life—Motion detection always stays active) in the Ring app. If too much motion is being detected, change the frequency to Regularly (Medium battery life—Motion detection takes a short break after each motion alert) or Periodically (Maximum battery life—Motion detection takes a longer break after each alert).
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new house and I havent moved in yet but I'm sure I will like it just fine
I would recommend this to a friend