Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Wi-Fi Video Doorbell - Wired for its excellent video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, especially considering the price. However, some customers have reported compatibility issues with existing chimes and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Solid device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device. This is my second wired doorbell. Easy install too.
I would recommend this to a friendAwesome doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome purchase. I can monitor my beach house when I am not there. The camera is clear and the motion sensor works great.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying. Just a little added security. I hear good things about this product. So far so good.
I would recommend this to a friendRing Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great option for a video doorbell. Easy install and setup
I would recommend this to a friendMY Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this!!! I am sooooo very happy w it so far. It is really needed and necessary. I will soon get something to cover my back door.
I would recommend this to a friendFront door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because there has been a lot of car break ins in my neighborhood and it does everything that I need it to do!!
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very clear video and awesome. 50 character minimum
I would recommend this to a friendGreat security camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Ring products.. great camera, very clear and easy to use with access to my phone
I would recommend this to a friendPretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good door bell. I was shockingly surprised.
I would recommend this to a friendBrand response from Ring
Posted .Hi KeithA.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Ring Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was easy to install and set up. It was exactly what I wanted.
I would recommend this to a friendWould recommend this one to replace your doorbell.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a ring gen 1 doorbell. This one is easier to install, cheaper and better quality. Works great. Loads video fast too.
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to install. I had trouble setting it up. After calling tech support, I was told to delete the app and download the app again. That worked.
I would recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m regretting getting this doorbell. Since I’ve had it all it does is go offline. And it’s not my wifi cause my WiFi works fine. No point of having it when half the time it goes offline. I gave it 3 stars cause when it does work it works fine I guess. I can speak to whoever is at the door but I can’t understand what they are saying back! It breaks up way to much. Now I know why this was on sale.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Vero,
We are thankful for your feedback. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your Ring Video Doorbell Wired working as intended as it offers a level of security in your home.
The Ring Video Doorbell Wired is Ring's smallest, most affordable doorbell. The Video Doorbell Wired offers 1080p HD video with night vision and two-way audio with noise cancellation. Based on your review, it seems that your Ring Video Doorbell Wired is disconnecting from your home wifi. If your device is not working as intended, we recommend resetting your device. To reset your Ring Video Doorbell, press and hold the setup button for 10-15 seconds and release. Once the white light on the front of the device stops spinning, proceed with the setup process. Please see our help center article for further help: https://support.ring.com/hc/en-us/articles/360055740151-Video-Doorbell-Wired-Information.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. We look forward to hearing from you, if you have any further feedback regarding your overall experience.
Thank you,
Jamila with Ring
Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Can finally see all who come to the door Able to talk and hear them
I would recommend this to a friendGreat Doorbell and Great Price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed to add that extra security in our home!! And you can never beat Best Buy’s prices!!
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works like a charm. The app is easy to use as well. I love the convenience of knowing who or what is by my door
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video/audio. The view at nights is also clear. Love the app as well.
I would recommend this to a friendPerfect video door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy video door bell for long time. Best Buy had this for sale. It was a food buy. It is perfect choice and works as a expected. Easy to install.
I would recommend this to a friendGreat Camera for great security...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera with a wide view of my entry way. This was very easy to install and connect to my account.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome videos, good sounds. There is a lag when doing the two way but I can live with that. Like that you are able to adjust the areas to monitor.
I would recommend this to a friendBrand response from Ring
Posted .Hi Goofykim.
It sounds like the device is not operating as intended. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
For more information on your Ring Video Doorbell Wired, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.