Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use and video quality as positive features of the Wi-Fi Video Doorbell - Wired. The overall performance, easy installation, and affordable price are also appreciated by users. Some customers have noted compatibility issues and connectivity problems, while others have pointed out the need to purchase a separate chime.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work great. Easy install. Has made it easier to keep an eye on our front door.
I would recommend this to a friend - Pros mentioned:Overall performance
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, good product, very happy with this doe bell
I would recommend this to a friend - Pros mentioned:Overall performance
works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this doorbell works very well and meets everything I wanted I am fascinated
I would recommend this to a friend - Pros mentioned:Installation
Ring Video Doorbell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchase this easy to install and great service
I would recommend this to a friend - Pros mentioned:Video quality
Why did I wait so long?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it and I should have purchased it sooner
I would recommend this to a friend - Pros mentioned:Video quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and streamlined the picture is very clear. I’m happy with my purchase
I would recommend this to a friend - Pros mentioned:Installation
Great Doorbell
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring door bell works great. Easy to install and setup.
I would recommend this to a friend - Pros mentioned:Installation
Perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect door bell. Its perfectt lovee itt.....
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Easy to install and works as promised. Totally surprised!
I would recommend this to a friend - Pros mentioned:Ease of use
great doorbell camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install works exactly as advertised. I bought another one for the downstairs door.
I would recommend this to a friend Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! so nice to be able to see who is stopping by. makes me feel secure.
I would recommend this to a friend- Pros mentioned:Ease of use
Always the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality! Gifted to my mother to use. Very easy to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Wonderful product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product for peace of mind used by our daughter at college!
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart doorbells just give you ease of mind when you’re home alone or out.
I would recommend this to a friend - Pros mentioned:Overall performance
A little guard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really working well, so happy that I can catch everything while outside.
I would recommend this to a friend - Pros mentioned:Overall performance
Get one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a Ring system and bought this for my mother. A must-have these days.
I would recommend this to a friend - Pros mentioned:Installation
Ring wired doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! User friendly in installation.no worries about charging.
I would recommend this to a friend - Pros mentioned:Ease of use
This is an awesome value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt so good to wire in! Felt so cool to get this in all by myself, love it
I would recommend this to a friend - Cons mentioned:Connectivity
upset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item went offline and I was unable to reinstall
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CurtisE.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Video Doorbell Wired. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Video Doorbell Wired to assist with the wifi signal strength to the device.
If you still have the Ring Video Doorbell Wired in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Amilia from Ring.
- Pros mentioned:Installation
Great… Loved it… awesome…. Excellent…. Amazing…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great… Loved it… awesome…. Excellent…. Amazing….
I would recommend this to a friend