Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use and video quality as positive features of the Wi-Fi Video Doorbell - Wired. The overall performance, easy installation, and affordable price are also appreciated by users. Some customers have noted compatibility issues and connectivity problems, while others have pointed out the need to purchase a separate chime.
This summary was generated by AI based on customer reviews.
Nice and simple doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value camera. Need a ring chime if you don’t connect it to Alexa
I would recommend this to a friendHardwired video doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as it is said about the products. I like it more than the video doorbell battery.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Like that it tells me a person is at the door. Not a big deal that it doesn't ring my original door chime since it will chime on the echo dot or echo show.
I would recommend this to a friendNice design
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and great choice so far so good.am so happy with this purchase
I would recommend this to a friendGreat value for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great value for the money! It has great night time vision and includes options usually only available in higher price units! Yearly fee for cloud storage is very reasonable. Works great with my echo dots, phone and Echo show!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s products never fail, all have been super reputable and strong. Great company and great product thank you.
I would recommend this to a friendLove love love
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ring door bell, clear view and you turn on notifications to alarm you if someone is near your door
I would recommend this to a friendProfession
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but I didn't buy the right one. I needed the wireless one but my daughter has one of them and she enjoys it .
I would recommend this to a friendRecommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my nephew who just moved into his new home. Provides some sense of security & peace of mind. He likes it alot.
I would recommend this to a friend- Cons mentioned:Wired
Great if you have a newer wired doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you have a newer wired doorbell. Unfortunately I have an older house with an oddly wired doorbell. A real headache. If I had it to do over I’d have purchased the wireless version.
I would recommend this to a friendBrand response from Ring
Posted .Hello CowboyGuy71,
Thank you for leaving a review. We love reading how your Ring Video Doorbell Wired has added an extra layer of security in your home and how it is working as intended. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page: https://community.ring.com/.
Thank you, Jamila, with Ring.
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, gives you a large view of the area with recording. Just annoying when car passes by. They should limit notifications at proximity
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love ring products I enjoy getting notifications to my cell phone when someone is at my front door .
I would recommend this to a friend- Cons mentioned:Connectivity
Connectivity issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connectivity following power outage. Then you have to remove it and reset it. It’s a pain.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AliC.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell Wired to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with solutions today.
It sounds like the device is not performing as intended. Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device.
We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Video Doorbell Wired functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the doorbell to your network. To reconnect a Ring video doorbell to your wifi network: Open the Ring app. Tap the menu (≡). Tap Devices and select the doorbell or camera you'd like to reconnect to wifi. Tap the Device Health tile. Under Network, tap Change Network and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in Device Health to confirm it has successfully reconnected.
We invite you to reach out to our Community if you have any additional concerns regarding your Ring Video Doorbell Wired. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Ring Wired Doorbell could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent video quality but ridiculously slow. The latency issue needs to be fixed to make this product comparable to similar products available on the market.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MrCee,
We understand where you are coming from, as this isn't the experience we want our customers to have. You should be able to trust your Ring Video Doorbell - Wired to quickly respond when you need it the most. Please know that we are here to help.
Almost all delays are traced back to the internet connection in use. If you haven't already, please start by rebooting your router, as this helps clear out most delay issues.
If a router reboot doesn't resolve the issue, you'll want to test your internet upload speeds at the location of your doorbell. You can use the Device Health menu tile in the Ring app to do so. Below are twos articles that goes into more detail on the test, results, and how to make wifi work for you.
https://support.ring.com/hc/en-us/articles/360020638172-Test-Your-Wifi-Connections
https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wi-Fi-Work-For-You
If you believe the delay is occurring at the device, please ensure that your device settings, such as motion settings, are fine-tuned. Having settings that are out of tune can cause delays.
For example, If your motions zones are not set properly, you can expect your notifications to come through delayed. Here is an article that goes into further detail.
https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency
We would love to know if this resolves your concern, and ask that you share your experience with us on our Ring Community forum, here: https://community.ring.com/.
Best regards,
Marlom at Ring
AWESOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value just what I needed with the way things are these days everyone should have on for safety
I would recommend this to a friendDoor bill
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s worthy to buy helpful with kids.l feel safe to keep the kids open the door first because I know already who is by the door.
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s my WiFi or the processor of the device that when you go back to look at motions it does take a long time to process but over all it is useful.
I would recommend this to a friend#1 Doorbell!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell camera ever! The features are amazing
I would recommend this to a friendDoor Bell wired ok for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok for the price, Good image quality, not great, but good enough
I would recommend this to a friendRing doirbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother’s front door. Mainly so she could spy on who shows up knocking at her door. She seems to like being able to see who is knocking- ring the bell whilst spying from the couch.
I would recommend this to a friendBrand response from Ring
Posted .Hi MarissaG.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.