Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use and video quality as positive features of the Wi-Fi Video Doorbell - Wired. The overall performance, easy installation, and affordable price are also appreciated by users. Some customers have noted compatibility issues and connectivity problems, while others have pointed out the need to purchase a separate chime.
This summary was generated by AI based on customer reviews.
Door bell ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ring camera it works well and records and play back I'm soo glad I purchased it
I would recommend this to a friend- Pros mentioned:Installation, Video quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality good easy to install very easy to set up.
I would recommend this to a friend Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of image. Just wish it would detect motion a little further away. Great way to keep an eye on your house while away or home.
I would recommend this to a friendExcellent night vision capabilities
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Will definitely upgrade to the latest version in a few years
I would recommend this to a friendAwesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty decent I was able to purchase for 17 with discounts and thought it was a good entry security camera for the price can’t complain! Wifi signal matters though!
I would recommend this to a friend- Cons mentioned:Chime
Not meeting expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow you to select your storage nor does it work with your doorbell chime.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Justsaying.
Thank you for taking the time to share your experience with us. We understand the importance of hearing the alerts from your Ring Video Doorbell Wired. Being able to rely on the alerts to know when someone is at your door is an essential feature of the Ring Video Doorbell Wired. We can definitely provide you with more information regarding the concern that you mentioned in your review.
It sounds like the device is not functioning as expected. Ring Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring Video Doorbell Wired, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device.
At this time, the Ring Video Doorbell Wired is not compatible with existing in-home chimes. We recommend using the Ring Chime with your Ring Video Doorbell Wired. When plugged into a standard wall socket, the Ring Chime produces an audio signal whenever you receive an alert from a Ring device for motion and doorbell announcements. Simply plug it in to a power outlet, set it up in the Ring app, and you'll be able to hear alerts from your Ring devices at home.
If any additional information is needed regarding your Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Best security plan out there!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring products are the best home security products currently on the market. I have Vivint, but I’m slowly shutting them down while I install the Ring system.
I would recommend this to a friendGreat Security Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little bit of effort to install and work properly with our current doorbell, but otherwise it's a nice safety device. We suggest everyone having one..
I would recommend this to a friendDefinitely should buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase after upgrading an older model and very easy to install. I would recommend to get the chime as well.
I would recommend this to a friendBest product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy couldn't ask for a better product. If I need another one I would buy it again
I would recommend this to a friendWonderful doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, priced right, nice form factor not too bulky. Even though my existing chime was listed as compatible, I was able to get it to work.
I would recommend this to a friendExcellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful specially during the day because we can see who in front and if there’s a package in front
I would recommend this to a friend- Cons mentioned:Compatibility
Okay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with this device since its supposed to work with my ring that i have at home othwr that that works good, thinking on return it
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Fred,
The all-new Ring Video Doorbell Wired is intended to send you a notification when someone presses the doorbell or triggers the built-in motion sensors. With Advanced Motion Detection and customizable motion zones, Ring Video Doorbell Wired makes it easy to tailor the settings for your specific needs, detecting motion in specific areas and sending an alert as soon as a visitor approaches the door.
The Jumper Cable bypasses and disables your existing doorbell chime and must be installed before you install your Ring Doorbell. Can you confirm if this included part was installed in your home's digital or mechanical chime kit? If not, this could have been the root cause of the device not performing properly for you. Here are step-by-step installation instructions to reference: https://support.ring.com/hc/en-us/articles/360054984332-Video-Doorbell-Wired-Installation-Guide.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance.
Thank you,
Antonio from Ring
Yes buy it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it but didn’t realize I needed to wired it to an existing doorbell. Returned and exchanged for the one you didn’t need a doorbell for!
I would recommend this to a friendWired Ring Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired version of ring is great. Thought I had to buy the more expensive ring version but not necessary as long as you have an existing wired doorbell.
I would recommend this to a friendSo great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE our Ring! Seeing packages getting dropped off, answering the door without opening it, keeping an eye on the porch, it’s amazing peace of mind.
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to install. It’s a great camera.
I would recommend this to a friend GREAT SECURITY, MUCH BETTER PRICE!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT! Absolutely wonderful, I put this on my front door so I know when friends or those unwanted strangers come by. Safety is a must especially at this price!
I would recommend this to a friendBe cautious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold a wired doorbell and installation, however it CANNOT be installed in these temperatures and now return window expired by a couple of days. I specifically asked if install could happen I was told yes.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Formercustomer.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless ordering and installation process, as this allows you to start using your Ring Video Doorbell Wired right away. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.
Loving Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!I thought it would hook up to my current chime but it doesn’t. Instead, it “hooks up” to my phone… even better!
I would recommend this to a friend