Customer Ratings & Reviews
- Model:
- B08CKHPP52
- SKU:
- 6450309
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Wi-Fi Video Doorbell - Wired for its excellent video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, especially considering the price. However, some customers have reported compatibility issues with existing chimes and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Worst service ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid extra for installation and installer refused to set up my doorbell. $150 lost because they would not install for me
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Abcde.
Thank you for taking the time to share your experience with us. The Ring Video Doorbell Wired is designed to work in many environments to provide you with peace of mind and security. At Ring, we strive for each of our customers to encounter a smooth setup and installation experience.
Rest assured, we're here to help!
In this particular case, we recommend reaching out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
Unhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model does not ring my inside wired existing doorbell. It only rings my iPhone. Your outsourced agent expects me to know the correct sku, which I need technical help
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MichaelG.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and functionality provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concerns mentioned in your review.
It sounds like the device is not performing as expected. At this time, the Ring Video Doorbell is not compatible with existing in-home chimes. We recommend using the Ring Chime with your Ring Video Doorbell Wired. When plugged into a standard wall socket, the Ring Chime produces an audio signal whenever you receive an alert from a Ring device for motion and doorbell announcements. Simply plug it in to a power outlet, set it up in the Ring app, and you'll be able to hear alerts from your Ring devices at home.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.