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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,068 reviews
  • Rated 5 out of 5 stars

    spook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant product. mmnnnnnbbbhhhjjjjjjjjnnnn nnnnmm mmmmmmmnbb nnnn nnnn hhhhhh yyyyyy ddddd dddddd sssss wwwww cDCCCCC CCCCCC CCCC CCCC DDDD C SSSS ZZZZZ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dans Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Like to know what’s going on when I’m not close by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plusses and minuses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds much faster than our 7 year-old Eufy, and Ring no longer requires a subscription, which I didn't want or need - those are the plusses. One of the minuses is that the Eufy unit came with a little mounting wedge, to allow the doorbell camera to point a little more out towards the street (necessary for the way I had to mount it). I mounted the Ring to the wedge and it works great. The other minus is that Eufy has a range setting, which I could set to keep it from detecting my neighbor's comings and goings. I don't see a way to do that with Ring.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Clay.

      Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Wired Doorbell Plus detect motion and alert you according to your needs. The features and technology provided by the RingWired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.

      We are happy to inform you that Camera Motion Zones setting can help you better detect motion in the areas that matter the most to you, and reduce the number of undesired motion alerts. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:Open the Ring app to the main dashboard.

      Tap more (•••) on the camera you want to access.

      Tap your device's Settings.

      Tap Motion Settings.
      Tap Camera Motion Zones.
      Tap Add Zone.
      Drag the points to set your boundary and tap Save.

      If any additional information is needed regarding your RingWired Doorbell Plus question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store didn’t have the model without Chime but website showed they had it in stock. I made the trip from Ankeny to West Des Moines already, and the manager price matched the model with chime for the inconvience! Now that it customer service you don’t see much anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for us due to not having a pep hole and our new built home door soo it came in clutch from all the people trying to sell us everything and we can now see them coming a mile away to politely tell them no thank you from the comfort of our bed haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this combo. I was hesitant and did lots of research on which set up I wanted. I’ve been very impressed with this. The chime allows me to interchange and choose my inside chime noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the ring doorbell quality seems to be good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it works great and I am very happy. I have since added more Ring cameras, motion detectors and a Ring alarm system. All was installed by the Geek Squad. Very happy with the added security and the great installation by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. If you have some common sense it is easy enough to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for older people too!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased a long with an Alexa for my 84-year-old mom who uses a walker and wanted something so she can see who is in her front yard walking up to her door. With the Alexa, she knows when someone is at her door and whether she wants to get up or not to go to the door. She also can talk to that person to let them know she is headed to the door (which take time). The wired chime is loud enough when she is in another room away from Alexa to let her know someone rang the Ring bell. The only little complaint is that I have an APP on my phone to know who comes to moms. The sound quality sometimes is not that great. Or it's a delay in talking to the person at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Setup Can Irritate, Stay With It…Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly tricky setup, make sure your WiFi sgnal is strong or the router is nearby. That was OUR problem, as the unit couldn’t get a connectio….caused a lot of stress setting up, almost gave up. The instructions are good, though,, and if WiFi connection works the setup is not horrible. The same for the Chime. Once connected, I was surprised how well Ring works….camera is better than I thought for this base unit and alerts work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring and Chime

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed yet. I will add more once I set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy doorbell install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office needed a doorbell after our battery one craped out so i opted for a ring. Easy install but had to buy a plug in transformer on amazon to get power to it. Office staff love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant associate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 star review is for the young man that helped me and handled the transaction. I have gone to this Best Buy for approximately 7 years. 9 times out of 10, the service from the associates on the floor is horrible. He is the 1st associate to be so helpful! With employees like him, I'll purchase from this location more often. Normally when I plan to spend alot, I'll go to another Best Buy where the service was better. Please hire more employees like him! He deserves an Employee award. Oh yeah, the Ring is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell and cameras working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Works perfect and should have bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it help us keep on the look out for pople who show up at our house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks a bit laggy but not bad for 50 bucks. It does the job

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MirandadebrizuelaF.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell Wired with Ring Chime to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. Having a solid connection ensures you do not miss any activity around your home. We are here to provide you with some information to resolve the issue you mentioned in your review.

      It sounds like you are experiencing issues with the device in regards to connection. Ring devices require high-speed internet and poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.

      To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Your Ring device will adjust video quality based on your internet speed, but needs at least 1 Mbps to work and 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.

      If any additional information is needed regarding your Ring Video Doorbell Wired with Ring Chime, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Installed at my parent's house. Instructions were very simple to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install, setup using google for additional help to connect our internet provider. After installation, works great!

    I would recommend this to a friend