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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the S8 MaxV Ultra Robot Vacuum and Mop's exceptional cleaning performance and powerful suction. Many appreciate its advanced navigation and obstacle avoidance capabilities, along with its relatively quiet operation. While some users have raised concerns about the product's long-term durability and price point, the overall sentiment leans positively towards its effectiveness in maintaining clean floors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 290 reviews
  • Rated 5 out of 5 stars

    Work saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Roborock, I am in my late 80's and it is hard to sweep and mop so this is such a blessing! It is easy to maintain for my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you waiting for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far the best vacuum iv Owned as far as robot. Easily better than any roomba. The mapping feature is great and auto detection.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great addition for our home. Cleans and Mops very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about how Great this product is. The efficiency and battery life is great. The mop feature is better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum it’s quite and gets in the corners and the washing looks and smells great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bot, very happy with this purchase. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the best decision buying this amazing robot. It make my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade From Previous Model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this roborock. The extended arm is really good and a big upgrade. The only complain i would say is the roborock voice assistant being triggered when i dont even say the command. But overall, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot if you are willing to pay price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot performing really well. Technology is impressive. A bit more expensive but much better than my cheaper model used at office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cleaning good but definitely needed AI upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes catches words from tv and activates itself. The AI needs approvement for sure. The commands are with setup little bit limited words.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. Thankful for being a Total Plus member and having an extended return policy! Would not recommend this to anyone, save your money 1,000 dollar vacuum and broke after 45 days. The manufacturer won’t help with anything

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi thanks for your feedback and we are sorry to hear it. To better help you, could you please contact our support service team first and let us know more details about this issue? You could reach us via email address support@roborock.com, we are always here to help you. roborocksupport

  • Rated 5 out of 5 stars

    Amazing technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my Roborock. its technology is top notch and it cleans incredibly well. Just keep in mind it needs good maintenance every 3 months to keep it running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Roborock model exceeded my expectations on every level. It is an exceptional product that I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roborock beat my expectations on how well it works and avoids hazards in the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t believe it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is amazing! I am always surprised (and disgusted) at just hot dirty the water is on the empty bin! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it ✔️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I finally decided to get my first robot vacuum and I can happily say it’s one of the best purchases I’ve made. Mops and sweeps very thoroughly. The sensors allow it to reach every nook and cranny.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Poor obkect avoidance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had s lot if grrat features. Unfortunately there was akways sonething that got caught. Shoe laces, usb cables etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for keeping up with routine cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for keeping up with routine cleaning in a busy house with kids and dogs. Also neat having the camera as an extra security device when we're gone, or to make sure the kids have put things away.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't even last a year. I had so many error codes and they can never fix them without you having to ship it back to them. They will not provide a box to ship the item out only a shipping label. After the 3rd error code they offered me a refurbished item. That was 2 months ago and now that one doesn't work. Not worth the price tag and the customer service is awful.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi, thanks for your feedback and we are sorry to hear it. Could you please contact our support team to resolve this issue? You can reach out us via email support@roborock.com, we will provide you some troubleshootings and help you returning this device for repair, please don't worry. roborocksupport

  • Pros mentioned:
    Suction power

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dogs and the vacumm does a ok job picking up the hair but it does not empty the bin into the docking station bag, I have to manually empty it. It has a small transfer area to empty. Best Buy shuffling me to different people because it over a month old (37 days old).

    No, I would not recommend this to a friend