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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the S8 MaxV Ultra's powerful suction and effective mopping capabilities, highlighting its superior navigation and obstacle avoidance. Many praise the ease of use and the quality of the mapping features, while some find the price to be a significant factor. The robot vacuum's quiet operation and sleek design are also frequently mentioned positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 275 reviews
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Poor obkect avoidance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had s lot if grrat features. Unfortunately there was akways sonething that got caught. Shoe laces, usb cables etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dogs and the vacumm does a ok job picking up the hair but it does not empty the bin into the docking station bag, I have to manually empty it. It has a small transfer area to empty. Best Buy shuffling me to different people because it over a month old (37 days old).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it ✔️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I finally decided to get my first robot vacuum and I can happily say it’s one of the best purchases I’ve made. Mops and sweeps very thoroughly. The sensors allow it to reach every nook and cranny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for keeping up with routine cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for keeping up with routine cleaning in a busy house with kids and dogs. Also neat having the camera as an extra security device when we're gone, or to make sure the kids have put things away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roborock is good. It is efficent and works well ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home cleaning partner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with smart features. I love this and it made my life easy in terms of making my home look good and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love it I would buy two if I had the need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum and it's very nice looking too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Easy to set up. App is really nice to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This technologies is not ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech technologies is just not really ready for the realities of most real homes. If you have a floor with only one type of surface and is regularly shaped and not terribly busy with furniture and things, maybe this is for you, but did my home with lots of different rugs and things, it was a disaster. It chewed up the fringe on several rugs and generally did a lousy job both on the hard floor and the carpet.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Dear Customer,

      Thanks for your feedback and we are sorry about it.
      May I suggest you switch cleaning mode to MAX, put some cereals or biscuits on a light-colored hardwood floor to see if it could collect most of them? If it couldn't, could you please contact our support team for further help? Please send us a video to show the clean process. It can help us figure out the problem and give you a proper solution.

      Waiting for your contact. roborocksupport

  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best This vacuum cleaner is one of the best investments I have made, a very high quality and efficient device thanks to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas Philip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best one which I have ever used works perfect and cleans very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works so well on my floors!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Reduce manual work with peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery run time is not as good as we thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the money and it’s doing exactly how I want.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot is a good idea, but in practice, I have to help it get unstuck de tangled the hairs clogged vacuum. It was actually more work to maintain the robot so it could work properly. I might as well do it myself back to the drawing board. It’s for a small one bedroom apartment, even then you still have to deal with the above.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi,

      Greetings from the Roborock Support Team.

      To address the issues you're experiencing with the S8 MaxV Ultra, please follow these steps:

      1. Mopping Function:
      - Check the mop cloth condition and replace it if it's heavily soiled.
      - Set the mop washing mode to 'Deep mop washing' and increase the Mop Wash Frequency in Settings > Dock Settings > Wash Mode.
      - Adjust the Scrub Intensity and Water Flow in the app for better cleaning performance.
      - Add Roborock cleaning solution to the water tank according to the recommended dilution ratio.
      If the issue persists, please send us a video showing the robot’s behavior before and after mopping, as well as the condition of the floor.

      2. Mapping System:
      - Unplug the dock and then plug it back in to ensure it is functioning properly.
      - Ensure that the front camera, rear light, and location beacon are not obstructed.
      - Delete the current map in the app and start the robot from the dock to reset the map.
      - Test the Return-to-Dock Function by starting cleaning from the dock, running the robot a short distance, and then pressing the “Recharge” button in the app to see if it returns to the dock successfully.
      If the problem continues, please provide a screenshot of the cleaning history map showing the route when the issue occurred.

      3. Device Disorientation:
      - Check the LDS (LiDAR) sensor on the top for any obstructions and ensure it rotates normally.
      - Remove any protective film or stickers from the top cover.
      - Clean all sensors with a soft, dry cloth.
      - Inspect main components for damage and check the main wheels for smooth operation.
      - Test the robot on different floor types to see if the issue is floor-specific.
      If the issue remains, please send us a screenshot of the cleaning history map and a video showing the robot’s abnormal movement.

      If you have any further questions, please feel free to contact us! Have a good day!

      Best Regards,
      Roborock Support Team roborocksupport

  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use this product with too many options and cleaning and moping selection options are too many to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Shark before this. It is definitely way better than the Shark ever was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best vacuums on the market.

    I would recommend this to a friend