Customer Ratings & Reviews
- Model:
- RF-G11902
- SKU:
- 6404970
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ease of use and quality of the 24k Gold Plated Toolless Speaker Banana Plugs. Many users find the installation straightforward and appreciate the secure connection they provide. However, some customers have noted challenges with smaller wire gauges and have expressed concerns regarding the design and lack of instructions. Despite these concerns, the plugs generally fit well.
This summary was generated by AI based on customer reviews.
Not intuitive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No directions included. A little hard to seat wire exactly right on needle, so that the wire stays in the coupler after fastening. Will need to watch demo videos to understand how to use properly.
No, I would not recommend this to a friendPlugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome plugs for your Surround sound system connections
I would recommend this to a friendBought on impulse, I should have waited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these so I wouldn’t have to wait for Amazon to deliver. They get the job done but I should have waited for the Amazon brand
I would recommend this to a friendConnectors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent setup for your speakers Makes hookup a breeze
I would recommend this to a friend- Cons mentioned:Design
Terrible design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible design to push into the end of the wire to make a connection. They all fell off as soon as moved the receiver back into place. I tried several times to get these to work, but could not get them to where I could rely on them.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We sincerely appreciate your feedback regarding the Switch dock you purchased. It's disappointing to hear that you've encountered issues with its construction, as well as the non-standard AC wall wort and limited connectivity options. Your experience is important to us, and we apologize for any inconvenience caused. We strive to provide products that meet the needs and expectations of our customers, and we'll certainly take your comments into consideration as we continue to improve our offerings. If you have any further concerns or require assistance, please don't hesitate to reach out to our customer support team for prompt assistance. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970
- Cons mentioned:Design
Bad plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used several different brands of banana plugs over the years and unfortunately, these were horrible. The design for holding the wire in place is flawed. It appears that the small plastic piece included is supposed to act like a compression fitting, but it doesn't; at least not well. I can easily pull the wire from the plug with a gentle tug. I would not recommend using these.
No, I would not recommend this to a friend - Cons mentioned:Wire gauge
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these. Even after you tighten wire you can easily pull it out from back. They use a spike that is pushed directly down center of speaker wire. Had bought with rocketfish speaker wire. I would recommend Crutchfield alligator clips which I had purchased previously. I thought I could use these in a pinch but that was definitely not the case. Returned.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Alex,
Thank you for taking the time to review our Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 800-620-2790 for further assistance.
Rocketfish Products
Nikki
https://www.rocketfishproducts.com/
Doesn't fit all wire
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way the banana plug attaches doesn't allow for most wire to properly stay in contact, or stay in at all.
No, I would not recommend this to a friendThey are ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok. Have to strip the wire back just a little to get the center pin to stick in there, then at least 2 attempts to tighten before it holds. Works better for larger looser wire.
No, I would not recommend this to a friend- Cons mentioned:Design
cheap connector Amazons are better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda cheap feeling and when connecting the speaker wire, not the best design but does the job
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black. I am so sorry to read your experience with our unit. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
Not easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really care for this product. The speaker wire is not easy to connect to these banana plugs. I ended up buying a different product that was quick and easy to use and install.
No, I would not recommend this to a friendAlmost Good Banana Plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but unless speaker wire is thick enough, it does not hold in place and comes out. I believe a set screw to hold wire in place would help this product tremendously.
No, I would not recommend this to a friendGood try Rocketfish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get these to actually hold together they conduct signal decently. The tricky part is getting the cheesy plastic compression clamp to actually clamp on the wire and the connector. It took about 3 or 4 times for me to get it too hold then I held my breath as I plugged it in. As long as I never have to touch it again and gravity is destracted it might continue to work.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
I apologize for what happened. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 800-620-2790 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
- Cons mentioned:Wire gauge
Too much work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. I purchased these to use with of course speaker wire. These were a pain to connect the wire inside, the sire was very thin and would not fit. Was a lot easier to run the wire though the back of the speaker. Came with some time connectors which also did not work, Wasn't needed, and also they are expensive. If you don't need them (You probably wont) avoid the hassle.
No, I would not recommend this to a friend Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissapointed with this item. First of all these plugs are meant to be used with larger size speaker cables at least 10 or 14 gauge. It has a 'spear' type tip that should bury into the middle of the cable but it will not work with gauges that are 16, the cable will just easily pull off the plug. They should show the inside of the connector on the package so that the buyer is aware of what they are getting.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello OldGeek,
I am so sorry to hear that your experience with our 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
Did not work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed some extra banana plugs while rearranging my AV equipment. These were the only ones available in store. For me, these did NOT work. The compression sleeve did not hold. I returned the product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi DoubleNickel! I am sorry to hear that the Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs did not meet your expectations and the compression sleeve did not hold. We understand how frustrating it can be when a product does not perform as intended, especially when it is the only option available in store. This is an isolated issue, and we will make sure to take note of your experience so that we can improve our product selection and provide better solutions in the future. Thank you for bringing this to our attention.
JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970
Not So Hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected but connecting to the wire isn’t the easiest, nor is it the best way to do it. Next time I need any, I’ll go with another brand.
No, I would not recommend this to a friend- Cons mentioned:Wire gauge
Rocketfish Banana Plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is good, but the execution is lacking. The point that is supposed to be stuck into the wire simply doesn't stay put while trying to screw the end cap on. It keeps falling out of the wire. Very frustrating. I would actually return them except I threw out the product packaging already.
No, I would not recommend this to a friend - Cons mentioned:Wire gauge
Simple design, Poor execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think someone could complicate Banana plugs but Rocketfish has managed to do so. Unless you have a fairly high gauge wire I would recommend staying away from this product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack)! We understand you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson Rocketfish Products / visit https://www.rocketfishproducts.com/
Might be more value elsewhere
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. These work just fine, but I question their value. I have not found that I really need 'gold-tipped' plugs
I would recommend this to a friend