Customer Ratings & Reviews
- Model:
- RF-G11902
- |
- SKU:
- 6404970
Customer reviews
Rating 4.4 out of 5 stars with 942 reviews
(942 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 24k Gold Plated Toolless Speaker Banana Plugs for their ease of use and quality. Users find them simple to use and appreciate the secure connection they provide. Some customers have noted challenges with smaller wire gauges and the design, while others have mentioned the lack of instructions. Overall, the product is praised for its easy installation and great fit.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
They are ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok. Have to strip the wire back just a little to get the center pin to stick in there, then at least 2 attempts to tighten before it holds. Works better for larger looser wire.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really care for this product. The speaker wire is not easy to connect to these banana plugs. I ended up buying a different product that was quick and easy to use and install.
No, I would not recommend this to a friend- Cons mentioned:Design
Rated 2 out of 5 stars
cheap connector Amazons are better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda cheap feeling and when connecting the speaker wire, not the best design but does the job
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black. I am so sorry to read your experience with our unit. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
Rated 3 out of 5 stars
Almost Good Banana Plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but unless speaker wire is thick enough, it does not hold in place and comes out. I believe a set screw to hold wire in place would help this product tremendously.
No, I would not recommend this to a friend- Cons mentioned:Wire gauge
Rated 1 out of 5 stars
Too much work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. I purchased these to use with of course speaker wire. These were a pain to connect the wire inside, the sire was very thin and would not fit. Was a lot easier to run the wire though the back of the speaker. Came with some time connectors which also did not work, Wasn't needed, and also they are expensive. If you don't need them (You probably wont) avoid the hassle.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Good try Rocketfish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get these to actually hold together they conduct signal decently. The tricky part is getting the cheesy plastic compression clamp to actually clamp on the wire and the connector. It took about 3 or 4 times for me to get it too hold then I held my breath as I plugged it in. As long as I never have to touch it again and gravity is destracted it might continue to work.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
I apologize for what happened. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 800-620-2790 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissapointed with this item. First of all these plugs are meant to be used with larger size speaker cables at least 10 or 14 gauge. It has a 'spear' type tip that should bury into the middle of the cable but it will not work with gauges that are 16, the cable will just easily pull off the plug. They should show the inside of the connector on the package so that the buyer is aware of what they are getting.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello OldGeek,
I am so sorry to hear that your experience with our 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
Rated 3 out of 5 stars
Not So Hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected but connecting to the wire isn’t the easiest, nor is it the best way to do it. Next time I need any, I’ll go with another brand.
No, I would not recommend this to a friend- Cons mentioned:Wire gauge
Rated 1 out of 5 stars
Rocketfish Banana Plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is good, but the execution is lacking. The point that is supposed to be stuck into the wire simply doesn't stay put while trying to screw the end cap on. It keeps falling out of the wire. Very frustrating. I would actually return them except I threw out the product packaging already.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Might be more value elsewhere
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. These work just fine, but I question their value. I have not found that I really need 'gold-tipped' plugs
I would recommend this to a friend- Cons mentioned:Wire gauge
Rated 1 out of 5 stars
Simple design, Poor execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think someone could complicate Banana plugs but Rocketfish has managed to do so. Unless you have a fairly high gauge wire I would recommend staying away from this product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack)! We understand you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson Rocketfish Products / visit https://www.rocketfishproducts.com/
Rated 2 out of 5 stars
Did not work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed some extra banana plugs while rearranging my AV equipment. These were the only ones available in store. For me, these did NOT work. The compression sleeve did not hold. I returned the product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi DoubleNickel! I am sorry to hear that the Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs did not meet your expectations and the compression sleeve did not hold. We understand how frustrating it can be when a product does not perform as intended, especially when it is the only option available in store. This is an isolated issue, and we will make sure to take note of your experience so that we can improve our product selection and provide better solutions in the future. Thank you for bringing this to our attention.
JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970
Rated 3 out of 5 stars
Good, but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, but the price is expensive compared to the peers
I would recommend this to a friendRated 3 out of 5 stars
Banna connectors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loose connectors could be better built not the best quality
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they do the job but I am not convinced that cheaper options on amazon wouldnt do just as good at a considerably lower price.
No, I would not recommend this to a friendRated 3 out of 5 stars
Rocketrfish Speaker Banana plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work, but the wire runs into a point and not through, as I normally like.
No, I would not recommend this to a friend- Cons mentioned:Design
Rated 1 out of 5 stars
I cannot comprehend the confounding design.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. Incredibly poor design. For such a simple concept, these miss the mark in every way. They come with a valve like device that is meant to fasten around the speaker wire from within the banana plug that is hard to get set appropriately and then doesn't really create a snug fit.
No, I would not recommend this to a friend - Cons mentioned:Wire gauge
Rated 1 out of 5 stars
Not Worth the Hassle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, I'm returning them for a refund. My assumption is, these are made for thicker speaker wire, not the type of speaker wire that comes with a surround system. I was not able to get the wires to stay in the plug. Any time I had to move my amplifier, the speaker wires would come out of the plug.
No, I would not recommend this to a friend - Cons mentioned:Design
Rated 1 out of 5 stars
Poorly designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design requiring a collar that goes over the speaker wire casing. The collars provided (2 sizes) are too large for in wall speaker wire. I returned the banana plugs since they won’t work with my speaker wire.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello DonB,
Thank you for taking time to write a review our Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black. We are working on improving our products and designs. We appreciate your feedback.
Dina || Rocketfish Support || https://www.rocketfishproducts.com/
- Pros mentioned:Connection
Rated 1 out of 5 stars
Doesn’t add a real benefit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but not practical. Small pieces that are difficult to work bc with!! Also adds depth to connection
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We appreciate your feedback on the product. It’s disappointing to hear that it wasn’t practical for your needs due to the small pieces and added depth to the connection. Your insight helps guide our understanding of potential issues. If there’s anything else we can assist you with or if you have further questions, please feel free to reach out. Thank you for sharing your experience, and we apologize for any inconvenience this has caused. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970





