Customer Ratings & Reviews
- Model:
- RF-G11902
- SKU:
- 6404970
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ease of use and quality of the 24k Gold Plated Toolless Speaker Banana Plugs. Many users find the installation straightforward and appreciate the secure connection they provide. However, some customers have noted challenges with smaller wire gauges and have expressed concerns regarding the design and lack of instructions. Despite these concerns, the plugs generally fit well.
This summary was generated by AI based on customer reviews.
just OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapters don't fit right the slide out I had to make a knot in the wire so it would not slide out.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Rocketfish Support
Louise
www.rocketfishproducts.com/support
- Cons mentioned:Design
Why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A strange design with no instructions. Other banana plugs are much more strait forward
No, I would not recommend this to a friend Non-standard Sure Retention
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These use some sort of weird "innovative" system for connecting the wires but includes no instructions. Looks like some sort of system which uses plastic rings to hold the wire onto a post. Give me something I can crimp, solder or screw down. I don't want gimicks or tool free shortcuts. I threw these in the trash.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi CustomerGuy,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black (RF-G11902). I'd like to apologize for the inconvenience that this has caused you. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at (800) 620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up not using these. Could not figure out how to attach speaker wire. No instructions. Construction is ok.
No, I would not recommend this to a friendDon't recommend, spend more and get better quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these because I did not have enough mediabridge banana plugs for all my speakers and best buy had them in stock. After a few months of use I noticed one of my speakers was cutting in and out, turns out there was a poor connection from the banana plug due to the design. I ended up purchasing more Media Bridge plugs and these are now in the garbage.
No, I would not recommend this to a friendPoor quality - order screw down gold plated termis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Poor construction - directions were great but these are definitely only good in a pinch and definitely will need to be replaced soon after using then for a patch. They do not stay on the cable rated for the stoppers.
No, I would not recommend this to a friendnot for speakers really
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they did not work well could have been me setting them up. Has almost like a coaxial hook up type.
No, I would not recommend this to a friendPlug this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not snug fit . Often times I cannot hear the crisp sound unless i hold it in place.
No, I would not recommend this to a friendCheap product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with any kind of quality cable, breaks very easily as well.
No, I would not recommend this to a friendPlugs disconnect due to vibration! Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs fall out of the speakers due to vibration! I had to use electical tape to keep them connected to the speaker until I find a higher quality product.
No, I would not recommend this to a friendGARBAGE !! - DON'T BUY!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These banana plugs are straight up GARBAGE!! The Monster brand BESTBUY used to carry are far better than these ends.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We genuinely regret to hear about your disappointment with the banana plugs you purchased. It's concerning to learn that they did not meet your expectations, especially considering the high quality you expected based on your previous experience with the Monster brand carried by Best Buy. We strive to offer products that provide excellent performance and reliability, and we apologize for any inconvenience caused by your recent purchase. Your feedback is invaluable to us, and we will take it into account as we continue to evaluate and improve our product offerings. If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to us. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970
Overpriced piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get some cheap ones with screws to hold the wire in place. They will work 1000 times better than these. These are terrible and painful to assemble.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi BuckManhands,
Thank you for writing a review about our 24k Gold Plated Toolless Speaker Banana Plugs. We know how frustrating and painful it is for you to assemble the device. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Rocketfish Support
www.rocketfishproducts.com
Not worth the 15.00
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the collars. No instructions really to install. Thank goodness for youtube. I am just throwing them in the trash. I am usually a fan of Rocketfish products, but not these.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi CJBSolutions,
We are sorry for al the inconvenience this product has cause you. Hearing your feedback is important to us so we will know what to do to improve its quality. If you need further assistance, please contact Rocketfish at 1-800-620-2790.
Rocketfish Support
Lea
https://www.rocketfishproducts.com
Rca jack wires
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my unit plus i was unaware they did not come with the wires and best buy did not have the wire on site to purchase.
No, I would not recommend this to a friendBad electrical design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked these up to my speakers, sounded fine at lower volumes. Decided to crank it up a little and I don't think they made a good enough connection with the wires. Speakers started popping bad. Took them off and the speakers sound like they are supposed to.
No, I would not recommend this to a friendNot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all. The product has no internal catches for the speaker wire
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We apologize for the inconvenience you experienced with our product. It's concerning to hear that the product did not meet your expectations and lacked internal catches for speaker wire. We strive to ensure all our products are of high quality and user-friendly, and we regret that this was not the case for you. Your feedback is invaluable, and we will review this matter with our product development team to improve future iterations. Please reach out to our customer support team for further assistance or to explore alternative solutions. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-24k-gold-plated-toolless-speaker-banana-plugs-4-pack-red-black/6404970.p?skuId=6404970
Ask before buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s designed to have the speaker wire pierced by the “needle” in this product. Unless you have thick audio wire, these won’t work.
No, I would not recommend this to a friendPoor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst banana plugs. They do not securely fasten to the wire. I spent a lot of time trying to get these to work and ended up getting a set of Sewell banana plugs.
No, I would not recommend this to a friendGarbage - wires don't stay in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The couplings inside that hold the wire in are garbage. The wires slipped right out with even just a little bit of force.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello TechNerd. Thank you for leaving a review on Rocketfish™ - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black . I understand that the unit is causing you inconvenience now. Kindly contact us to better assist you.
Mary I Rocketfish Products Customer Support
Clips are great quality. Hard to figure out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to figure how to use them. Clips doesn't have a tightening process
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi gibbs,
We apologize for your experience with this product. Hearing your feedback is helpful so we can always improve this product's quality. Please contact us at 1-800-620-2790 if you need further assistance.
Rocketfish Support
Lea
https://www.rocketfishproducts.com