Customer Ratings & Reviews
- Model:
- RF-G11902
- SKU:
- 6404970
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ease of use and quality of the 24k Gold Plated Toolless Speaker Banana Plugs. Many users find the installation straightforward and appreciate the secure connection they provide. However, some customers have noted challenges with smaller wire gauges and have expressed concerns regarding the design and lack of instructions. Despite these concerns, the plugs generally fit well.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Quality
Go bananas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It offers amazing features. This is a great investment. This is a definitely a must have.
I would recommend this to a friend Wire wouldn’t stay in place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cut one inch long strips of electrical tape to wrap at the end of the ‘too thin’ speaker wire, used the black fasteners and it works perfect! The housing covers the tape so you can’t even tell it’s there. I tugged and tugged and never lost contact. Hope Rocketfish makes it up to us by offering smaller fasteners. My 4-star rating is only to make up for the temporary frustration.
I would recommend this to a friendBanana plugs work good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than difficulty fastening the wires, they work just fine
I would recommend this to a friend- Cons mentioned:Design
Bad design, do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad design, the cable keeps falling off. I wish I knew that these banana plugs had this revolutionary way of connecting the cables so I could have avoided spending 14 bucks in such a bad product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thanks for your feedback on the Rocketfish™ Banana Plugs, Jorge. We're sorry to hear you're experiencing issues with the cable connection and that you're disappointed with the design. We understand your frustration. We appreciate you sharing your experience. If you'd like to discuss return or exchange options, or if you need any further assistance, please don't hesitate to contact our Rocketfish customer support team (1-800-620-2790). - Mae | Rocketfish Support
- Cons mentioned:Wire gauge
Doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold the wire, comes off with a slight tug. The center pin design doesn't make sense. Do not buy.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. It sounds like the wire holding mechanism and the center pin design need improvement. Your comments are valuable to us, and we’ll take them into consideration for future product enhancements. If you need any assistance or have further suggestions, please reach out to our customer service team. We appreciate your input and are committed to improving our products. Keith | Rocketfish Support
SLIPS OUT WAY TOO EASY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic collars that are supposed to hold the wire in place are WAY too big even using the recommended size wire. And just a little pin that goes into the middle of the wire, really? Much better connection options..
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you, PiersonS, for sharing your feedback on the Rocketfish™ 24k Gold Plated Toolless Speaker Banana Plugs. We appreciate your insights and value your input on the design and functionality. Your comments help us improve our products and services. If you have any further thoughts or suggestions, we'd love to hear them! Jeth | Rocketfish™ Support.
- Cons mentioned:Instructions
Banana Plugs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute JUNK. Do not buy. It took 15 minutes to find instructions on line because the package did not come with any. When I tried connecting the wire to the plug it would come loose with a slight tug. Will return to store as soon as I can.
No, I would not recommend this to a friend Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Doesn’t hold wire secure. I returned it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi JamesZ!
Thank you for taking the time to review our Rocket fish - 24k Gold Plated Toolless Speaker Banana Plugs (4 Pack) - Red/Black. I understand that it doesn’t hold wire secure, and you have to returned it, that can certainly be frustrating. But we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285