Customer Ratings & Reviews
- Model:
- RF-G1501
- SKU:
- 5055100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.
This summary was generated by AI based on customer reviews.
It's decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pricey but does as advertised. I like the remote.
No, I would not recommend this to a friendExpensive but gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what the product says it does, my only complaint is there is no hdr support.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. It’s a little glitchy. It sometimes switches to other devices itself even when you don’t want it to.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for taking the time to review our Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box. We apologize that the product didn't meet your expectations, as Rocketfish always strives for the best customer experience. Please feel free to contact us at 800-620-2790 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Rocketfish Support. https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
It works but lags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that this lags gets to me but it does its job for the price that I got it for.
No, I would not recommend this to a friendTried two and neither would do as advertised..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried one, called rockfish tech support..told me to.exchange it. The new one did not work either? Even asked Best buy representative if I was hooking it up right and he said I was. Took the.second one back also. Lights would come on, but it would not switch to anything but a blank screen..
No, I would not recommend this to a friendOnly one port works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV searched for connected devices but mislabeled some of tgem
No, I would not recommend this to a friend4K Switcher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item gets the job done however switching can be slow from source to source Good for the price
I would recommend this to a friend- Cons mentioned:Remote control
Non functional remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote on this device would not work properly. I replaced the battery, but that didn’t help. The buttons don’t work more often than when they do work. Upon retuning the item to Best Buy, an associate told me that they had the same device, and it had the identical problem.
No, I would not recommend this to a friend - Cons mentioned:Picture quality
Dont Do It
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it kept crashing or messing up the picture.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi KeithW! I'm sorry to hear that you had trouble with the Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box crashing or messing up the picture. It must have been frustrating dealing with those issues. Rest assured, we will address this isolated issue to ensure that it doesn't happen again in the future. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Doesn’t switch back and forth well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t switch back and forth from the different HDMI ports automatically like advertised. It’s the main reason I bought it. Didn’t want to find the remote to change the HDMI on the devices all the time. Wanted it to switch automatically but it doesn’t.
No, I would not recommend this to a friendNot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I was hooking this up correctly but my soundbar would not work when hooked up to this device. I tried over a few days to do different things and it still didn’t work.
No, I would not recommend this to a friendGood but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose but sometimes switching between channels stalls and/or doesn't work.
I would recommend this to a friendOpen box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box and was missing power cord so cant put a good review on an item i didnt get the chance to actually use
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello DanielB,
Thank you for taking the time to review our Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box - Black. We're very sorry to read that it is missing the power cord since it was purchased as an open box. Please feel free to contact us at 1-(800)-620-2790 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Rocketfish Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
hdmi switch box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The switch box doesn’t work very well you need to keep unplug the cord and plug back in
No, I would not recommend this to a friendNot sure it’s the right thing I need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as I thought. Not sure if it’s what I needed?
No, I would not recommend this to a friendSwitch with PlayStation 4 no work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an ok switch however I could not get it to switch and display my PlayStation 4?
No, I would not recommend this to a friendCouldn’t get product to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to work and allow multiple devices to connect
No, I would not recommend this to a friend- Cons mentioned:Remote control
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item doesn't work. I When you press remote to other ports nothing. Frustrating!! I had high for this switch box, I should of listened to reviews.
No, I would not recommend this to a friend Average quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should be much better. it doesn’t work as advertised.
No, I would not recommend this to a friendCOMPLETE waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like products that DO NOT WORK, make sure you go to Best Buy and spend 90 dollars +tax on this awful thing. Plugged it in and nothing popped up, none of my devices were detected. Thank god for Rocketfish. I've always wanted to support a company that makes peoples lives more inconvenient.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi AnthonyC! I'm sorry to hear that the Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Rocketfish Customer Service at 800-620-2790. - Dalainne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100