Customer Ratings & Reviews
- Model:
- RF-G1501
- SKU:
- 5055100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.
This summary was generated by AI based on customer reviews.
Alright port
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good multiuser port but doesn't read lighting 3 cable
I would recommend this to a friend- Cons mentioned:Remote control
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item doesn't work. I When you press remote to other ports nothing. Frustrating!! I had high for this switch box, I should of listened to reviews.
No, I would not recommend this to a friend - Cons mentioned:Picture quality
Dont Do It
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it kept crashing or messing up the picture.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi KeithW! I'm sorry to hear that you had trouble with the Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box crashing or messing up the picture. It must have been frustrating dealing with those issues. Rest assured, we will address this isolated issue to ensure that it doesn't happen again in the future. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box and was missing power cord so cant put a good review on an item i didnt get the chance to actually use
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello DanielB,
Thank you for taking the time to review our Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box - Black. We're very sorry to read that it is missing the power cord since it was purchased as an open box. Please feel free to contact us at 1-(800)-620-2790 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Rocketfish Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
4k is iffy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's supposed to do 4k HDR. But that is iffy. It sometimes gives me a blank screen.
No, I would not recommend this to a friendDidnt work for my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why it didnt work but it would have been great to use
I would recommend this to a friendIt functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is functional. Buttons a little stubborn on control but works
I would recommend this to a friendDecent 4K splitter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the 4K splitter is good the remote is not the best
I would recommend this to a friendCOMPLETE waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like products that DO NOT WORK, make sure you go to Best Buy and spend 90 dollars +tax on this awful thing. Plugged it in and nothing popped up, none of my devices were detected. Thank god for Rocketfish. I've always wanted to support a company that makes peoples lives more inconvenient.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi AnthonyC! I'm sorry to hear that the Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Rocketfish Customer Service at 800-620-2790. - Dalainne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
It’s a switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need it to do. Nothing spectacular about it.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good switch but I do wish all the inputs were on the back.
I would recommend this to a friendHire better people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely works, was going to return but didn’t due to the awful staffing in that location. It’s just not worth it.
No, I would not recommend this to a friendNeeds work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The craftsmanship feels nice. The reason I gave it 2 stars is because I’m constantly having to switch from one input to another and back again so it will play on the initial input. Sometimes I turn off and back on and it will work.
No, I would not recommend this to a friendGood Tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good device that can add features to your television.
I would recommend this to a friendDoesn't work right
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed with this since I bought it at the end of February and now it doesn't work correctly. Of course I can't return it now.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4-Port 4K HDMI Switch Box! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Works for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an alright switch but one of the HDMI ports doesn't work.
No, I would not recommend this to a friendDon‘t use if controlled with Harmony remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to integrate with Harmony remote to control multiple sources in a media cabinet. Switch turns off which causes issues with the Harmony programming for activities. Geek Squad will have to come back and they had difficulty serting it up in the first place.
No, I would not recommend this to a friend- Pros mentioned:Hdmi
PS4 doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to primarily switch between different game systems. Works fine with Wii-U but not the PS4. TV doesn't see any signal coming from the device. Tech support reckons this a flaw / issue with the PS4. PS4 otherwise works perfectly.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi! We are sorry to know about your issue, we have tested the switch with the PS4 and did not experience the same inconvenient as you. We will be in contact with you directly to find a solution to your problem. Arely - Rocketfish Support.
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok , sometimes it doesn’t want to switch sources.
I would recommend this to a friend- Pros mentioned:Performance
Only had a month and it quits working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older model due to needing more inputs. This one worked great for the first month and 8 days. Now has quit working and are back to moving hdmi cable between devices.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi! I am sorry to read that this switch box stopped working so soon. We know that changing the HDMI cable from port to port is inconvenient for you and so, I would like to mention that you can contact us on the link below, so we can further assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us