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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 2593 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,593 reviews
  • Rated 3 out of 5 stars

    Alright port

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good multiuser port but doesn't read lighting 3 cable

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Horrible Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the first one purchased due to the remote did not work after exchanging it for another I returned it, again the remote did not work. I purchased a cheap HDMI switch off the internet and it worked perfectly. I can't believe this $100 dollar switch was worthless!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a no for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2/10 , product feels a bit dated, when switching channels it’s not fluent

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thanks for your honest feedback, ThaddeusG. We hear you—smooth switching is key for a good experience. If you'd like help troubleshooting or exploring other options, Rocketfish support is available at 800-620-2790.

      — Shiela | Rocketfish Support BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    4k is iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's supposed to do 4k HDR. But that is iffy. It sometimes gives me a blank screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it didnt work but it would have been great to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is functional. Buttons a little stubborn on control but works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent 4K splitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the 4K splitter is good the remote is not the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Nothing spectacular about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hire better people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works, was going to return but didn’t due to the awful staffing in that location. It’s just not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good switch but I do wish all the inputs were on the back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed with this since I bought it at the end of February and now it doesn't work correctly. Of course I can't return it now.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 4-Port 4K HDMI Switch Box! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 2 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craftsmanship feels nice. The reason I gave it 2 stars is because I’m constantly having to switch from one input to another and back again so it will play on the initial input. Sometimes I turn off and back on and it will work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good device that can add features to your television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an alright switch but one of the HDMI ports doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Only had a month and it quits working!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older model due to needing more inputs. This one worked great for the first month and 8 days. Now has quit working and are back to moving hdmi cable between devices.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi! I am sorry to read that this switch box stopped working so soon. We know that changing the HDMI cable from port to port is inconvenient for you and so, I would like to mention that you can contact us on the link below, so we can further assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 2 out of 5 stars

    Don‘t use if controlled with Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to integrate with Harmony remote to control multiple sources in a media cabinet. Switch turns off which causes issues with the Harmony programming for activities. Geek Squad will have to come back and they had difficulty serting it up in the first place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok , sometimes it doesn’t want to switch sources.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 1 out of 5 stars

    PS4 doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to primarily switch between different game systems. Works fine with Wii-U but not the PS4. TV doesn't see any signal coming from the device. Tech support reckons this a flaw / issue with the PS4. PS4 otherwise works perfectly.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi! We are sorry to know about your issue, we have tested the switch with the PS4 and did not experience the same inconvenient as you. We will be in contact with you directly to find a solution to your problem. Arely - Rocketfish Support. BBY-ExBrand_RocketFish

  • Rated 2 out of 5 stars

    Glitchy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it didn't work properly. It would not switch as needed and it was very glitchy. Sometimes it would switch and other times it would not?

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Histvdor,

      Thanks for taking the time and effort to leave a review our Rocketfish™ - 4-Port 4K HDMI Switch Box - Black @ BestBuy. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.


      Rocketfish Products
      Lisa
      https://www.rocketfishproducts.com
      https://insigniaproducts.com BBY-ExBrand_RocketFish

  • Cons mentioned:
    Input switching

    Rated 1 out of 5 stars

    I do not like this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing constantly switched inputs on its own whenever it felt like it. I hate it.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi,
      Please follow up the QSG, you can turn off the auto switch function. Some source device output abnormal dictions signal cause your issue, not this switch's issue. BBY-ExBrand_RocketFish