Customer Ratings & Reviews
- Model:
- RF-G1501
- SKU:
- 5055100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.
This summary was generated by AI based on customer reviews.
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one and it was defective. The replacement also seems to not allow the tv to connect without turning it off and back on. Do not buy
No, I would not recommend this to a friendMediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It allows me to connect all my items but the feed to the TV goes out which isnt good for streaming or playing live games.
No, I would not recommend this to a friend- Cons mentioned:Auto switch
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy. This device was supposed to auto switch between active devices. It does not.
No, I would not recommend this to a friend Doesn’t work good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up all my devices and when all hooked up this thing causes my tv to skip. It also all of a sudden, while watching tv, changes to one of the other things hooked up. Had to disconnect it.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Gary! I'm sorry to hear that your Rocketfish™ - 4-Port 4K 60Hz HDMI Switch Box is causing issues with your TV and switching to other devices unexpectedly. It must have been frustrating to have to disconnect it to resolve the issue. We understand your frustration and we want to make it right. Please allow us to offer assistance covered by the manufacturer's warranty by calling 1-800-620-2790.
JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Total junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Switches from one port to another without warning, like it's possessed. It finally died and gives out no signal at all. Bought it in lieu of a receiver. Bad choice on my end. Until I find a replacement, forced to manually plug/unplug my HDMI cables depending on the source (4K player, streaming stick, etc.)
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi GuyP,
I would like to express my concern about your experience with this Rocketfish™ - 4-Port 4K HDMI Switch Box - Black. I want you to know that we deeply care about the experience our customers have when purchasing Rocketfish- Products. This is why I would like to properly assist you by reviewing your situation with this HDMI Switch Box since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Rocketfish Support || https://www.rocketfishproducts.com/
Operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup and use with a Samsung Television.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up, it worked the first time. After that it worked when we switched to video game platforms but not for the ROKU.
No, I would not recommend this to a friend Not worth 99 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I connected it to Xbox 1 S and video wouldn't play. Same for 4k blu ray player. Just invest in 4k receiver and use those inputs
No, I would not recommend this to a friendDon't bother.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to work. I installed on a Samsung smart 4K tv and it wouldn't work.
No, I would not recommend this to a friendReturned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Did not work as explained. Item returned to store for credit.
No, I would not recommend this to a friend- Cons mentioned:Remote control
horrible remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control is cheep and buttons do not work well
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there,
Thank you for writing a review with our Rocketfish™ - 4-Port 4K HDMI Switch Box - Black. We apologize to read if the unit did not work along with your expectation. Here at Rocketfish, we value your feedback as it helps us improve our products. Please note that we are open to replace the unit if its defective or damage. Please take advantage with the R/E.
Gem
Rocketfish
Rocketfish hdmi switcher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im constantly getting a loading circle. Its really frustrating
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was initially happy, but didn’t even last 6 months. I have come to the conclusion when you buy a switch, spend the money on a good one. This is junk.
No, I would not recommend this to a friendNot working with lg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this device did not work for my lg tv. No picture and sometimes would switch sources on it own.
No, I would not recommend this to a friendNot what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried plugging in my ps4 ps3 xbox 1 and my direct tv. I use my ps4 mostly and the screen would go blank every few minutes. . Not happy and it wasn't cheap
No, I would not recommend this to a friendLooks great, no audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to use this. Video was perfect but I couldn’t get audio to work. None of the troubleshooting tips work. I ended up returning it.
No, I would not recommend this to a friendDoes not work with Sony 4k television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Rocketfish switch for my older television with no problems. I recently bought a new Sony XBRA90J television set and this 4k switch does not work with my tv. It caused the video to black out and the tv was unable to detect video output. I do not recommend this for 4k HDTVs
No, I would not recommend this to a friend- Cons mentioned:Input switching
Worthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box will switch inputs by itself at random times.
No, I would not recommend this to a friend Doesn't work well with 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K blacks out the screen a lot of the times. Works majority of the time with 1080p but not all the time. Pretty disappointed.
No, I would not recommend this to a friend- Cons mentioned:Price
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to be much expensive and no additional usb or cable ports
No, I would not recommend this to a friend