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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 2593 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,593 reviews
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Now, I did buy an "opened box item" from Best Buy to save some money. But I got it home and it did not work, scrambled the 4k signal. I had to return it and ended up going with a different box. YMMV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash, this box works intermintenly. Every other time its turned on it has to be reset because its not working. truly can't believe Best Buy is selling this product. Works like some ebay junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to figure out how to use this switch box with HDMI cables

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs hot fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I have had and it continues to run hot and lose connection. Retuing again…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return twice because the signal kept not working through the hdmi ports. It’s not the cords because the work fine now. Got a new tv anyway so don’t need it anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well. Cannot use as designed without unplugging and rebooting system. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 7 months and now all connections just flicker. This really should have lasted much longer. I can't recommend this product after such a short lifespan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy it - unless you have no other option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wayyyy to expensive for the quality. White noise everytime I turn on TV. I returned it and got a Sony Reciever that does the same thing and then some for an extra $120.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cuts out. Screen goes white

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts in and out. Switching sometimes will leave with a blank screen and you have to power off and turn back on. Had to stop using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is trash. It doesn't auto detect and switch over auto. Mine had something wrong with it. The video feed would cut out and come back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rocket fish 4K HDMI Switch Box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store because it didn’t work with my television

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there,

      Thank you for sharing your experience with our Rocketfish™ - 4-Port 4K HDMI Switch Box - Black. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Rocketfish Support || https://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Not a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Doesn't output video signal correctly and delivered an odd aspect ratio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device but it Does not work... Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kinda messed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every morning, the device glitches and the screen flickers. I always have to reset this thing once a day because of the flaw. What a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is labeled as 4k but when being used nothing shows up as being registered in 4k. Very upsetting purchase and a waste of my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi, Setup
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    If I could rate a 10, I would!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fiddling around trying to find the right device to add more hdmi ports, I was finally steered in the right direction! This set up so fast and so easily, I couldn't believe it. The instructions are flawless. I was able to free up two ports on the TV and still have an open port on the switcher. I am a very happy camper! Everything works and no quality issues with my 4K ultra HD Sony DVD player or 4K ultra HD Hisence TV. It even recognized and plays an old VCR that I had converted to hdmi. You do have to stand close for the remote to work consistently, but you can also change channels by simply touching the channel numbers on the face of the box. Being able to run the remote from 10 feet away with my back turned and the gentle touch of a butterfly, is not something I expect or even care about! It works....I'm thrilled! If I could rate it a 10, I would! Highly recommend this awesome product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get anything to work when I connect through product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the fact that i was not getting true 4k..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had issues connecting to a Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had connection issues to Samsung tv. Saw other reviews same issues with this product

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi! I am sorry to read that you had issues connecting this switch box to your TV. For us to be able to help you with this connection, please contact us on the link below and we will gladly help you since we know that being able to use the devices that you have is really important.

      Viridiana E.
      Rocketfish Support.
      https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as well as I would have like. Switching takes few minutes. I would look for something better.....

    No, I would not recommend this to a friend