Customer Ratings & Reviews
- Model:
- RF-G1501
- |
- SKU:
- 5055100
Customer reviews
Rating 4.3 out of 5 stars with 2593 reviews
(2,593 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Great Switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to switch between different devices and have never had a problem with any of them, computers, Blu-ray players, Apple TVs and cable boxes.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
rocket fish 4 port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected....no problems so far...easy to install and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
4 Port HDMI Switch Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and simple in design. Works as expected.
I would recommend this to a friend - Cons mentioned:Auto switch, Remote control
Rated 1 out of 5 stars
Doesn't auto switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This switch does not auto switch as stated in the product description. The remote is very buggy and temperamental. The only way I can reliably switch the inputs is to press the capacitive touch buttons on the front of the switch. The capacitive touch buttons do not provide a tactile feedback either. For $100 I expected so much more from this device.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great 4K HDMI Swith Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great.... it worked wonderful, now I can manage all my devices in my tv.
I would recommend this to a friend Rated 5 out of 5 stars
Appreciated assistance!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had questions when the Geek Squad representative came to hook up our Apple Box. She explained how this switch box would help us. It made everything easier for us. Because of her assistance we renewed our contract for another year.
I would recommend this to a friendRated 5 out of 5 stars
Switch box is perfect for lots of device connectio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed more usb ports than my TV had so the Geek Squad recommended this switch box. I had no idea what that was, but the Geek hooked it all up connecting all my devices.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello PatriciaPare! We’re grateful for the feedback you’ve provided about your purchase. It brings us joy to know that we’ve been able to meet your expectations. Thank you for choosing Rocketfish! |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's worked better than the two other HDMI splitters I have purchased in the past from other stores. The remote is very small but it's still very convenient
I would recommend this to a friendRated 5 out of 5 stars
Super easy installation and good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation the purchase was super easy and everybody in the store had amazing customer service. I think your product is top-of-the-line.!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so amazing! I highly recommend this product!
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi KurtisF,
Thank you for your enthusiastic feedback on the Rocketfish™ 4-Port 4K 60Hz HDMI Switch Box! We’re thrilled to hear that you find it amazing and highly recommend it. Your satisfaction means a lot to us. Patricia | Rocketfish Support https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Rated 4 out of 5 stars
Needed item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real review, just a device we needed to complete installation.
I would recommend this to a friendRated 5 out of 5 stars
Two Computers - One Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I wanted for a reasonable cost and ten more characters to satisfy stupid requirement
I would recommend this to a friend- Cons mentioned:Picture quality
Rated 1 out of 5 stars
Only one port is actually useable (sort of)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product didn't work at all. I plugged my Roku stick into Input 4, and it worked okay (it seemed to have a delayed response with the remote when none exists when directly plugged into my TV), but none of the other inputs worked on the Roku, saying they couldn't manage a high bandwidth. I tried plugging my PS4 into each of the 4 ports, and it didn't work on any of them. The picture cut out so quickly that I couldn't even turn my Playstation off. This product was absolutely useless--who could use a splitter that only has one functional port?? It's a one-for-one trade, and I'm not spending $90 on a product that's worse than using nothing at all. Why Best Buy is selling this is beyond me. I'd expect a product this bad to be on Amazon, not here at Best Buy.
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Works when it wants to
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it, don’t let install team sell you on it! Have used a receiver in the past for HDMI switching, got talked into this overpriced piece of garbage by the Best Buy install team when we got a new tv and hooked it into a sound bar. I have to power cycle it 3-4 times every time I turn it on, and about once or twice a day we have to unplug it to get it to work. If you need an HDMI switch I’d recommend using a receiver, or go buy a $30 equivalent to this thing.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Rated 1 out of 5 stars
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is junk. The remote doesn't work. I exchanged it for a new unit at Best Buy 4 times, and none of them worked. I called Rocketfish and they had me buy a new battery to see if the one in the remote was bad, even though it was brand new. I wasted $6 on a new battery for nothing. I'm totally disgusted with this product and will be returning it for a refund. Save yourself time and aggravation by avoiding this piece of junk.
No, I would not recommend this to a friend Rated 1 out of 5 stars
This does not support PS4 PRO!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to prevent wear and tear from unplugging and plugging in HDMI 1 port. It does not recognize PS4 PRO at all. There is no signal for PS4 PRO. It did recognize the xbox 1S but the screen was glitching when I tried to navigate the xbox main menu. The cable on TV worked perfectly fine. I have the correct HDMI cables for 4k and HDR so that was not the issue. After reading other reviews on the this I am not the only one that experienced this issue. I will be returning this item after Christmas.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does Not Support CEC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A reasonably good switch but it does not support the Consumer Electronics Control feature that let's my devices turn on the television, etc. Other than that it works fine, but was unsuitable for my needs. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this to share a Samsung 4k HDMI port between three game consoles: Switch, XBox, and PS4. It didn't work at all. I spent over an hour troubleshooting everything from cables to SmartTV settings. Maybe I got a defective unit but since the odds were so poor, I decided to try a different unit and went with the Philips 4-port switch. It was half the price, supported the same specs, and worked like a charm with zero issues (all three consoles connected and functioning in under 5 minutes). Avoid the Rocketfish and go with the Philips instead. P.S. Because I was so disappointed, especially with the premium price, I decided to write this review. This is the first time I've taken the time to review anything, ever.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Remote did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote with this did not work as soon as i opened it. It also does not have another way to switch between the channels without the remote. Definitely looking for another brand. I tested the battery and it is fine, just the remote does nothing
No, I would not recommend this to a friend Rated 3 out of 5 stars
works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good you get what you pay for didn't work on the TV we got it for but works on a different one
I would recommend this to a friend










