Customer Ratings & Reviews
- Model:
- RF-G1501
- SKU:
- 5055100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-Port 4K 60Hz HDMI Switch Box for its ease of use, HDMI connectivity, and overall performance. Many appreciate its compatibility and simple setup. However, some customers have expressed concerns regarding the remote control and price. A few have also mentioned issues with auto switching capabilities, picture quality, and input switching.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Auto switch
Doesn’t switch automatically
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.False advertising; does NOT auto switch when a source is powered on. User will need yet another pointless remote control on the already crowded table.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product. It's disappointing to hear that the auto-switch feature did not meet your expectations, and we understand the frustration of having to deal with additional remote controls. We strive to provide accurate information about our products and their capabilities, and we regret any confusion caused by the advertising. Your feedback is invaluable to us as we continually work to enhance the user experience and ensure that our products align with the expectations of our customers. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-4-port-4k-60hz-hdmi-switch-box-black/5055100.p?skuId=5055100
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but it will sometimes randomly start switching to different channels.
I would recommend this to a friendIt does not auto-switch between sources. Big minus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a basic HDMI switcher, it works fine. It recognized my UHD Blu-ray player and my PS4 Pro just fine. However, this switcher does not have an auto-switching feature, to automatically pick the active source signal. This is the 3rd HDMI switcher I have purchased over the last 10 years, and it is the first one I've bought without this feature. To make matters worse, manually switching is slow and often unresponsive. For a $79 switcher this is ridiculous. It is going back.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Just doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to work with my 75 in LG 4K TV. I doesn't work. It doesn't respond to the remote 75% of the time and when I turn on the TV it either doesn't turn on or comes up,with a blue screen. When I patch the HDMI cape directly to the TV everything works fine. I would spend a nickel on this.
No, I would not recommend this to a friend rocketfish 4-port 4k hdmi switch box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product does not work at all. it does not support nothing on my lg 65 inch tv. maybe i got a defective one-i don't know. i will be returning this asap for my money back....does not support hdcp 2.2 at all. DO NOT BUY
No, I would not recommend this to a friendcouldn't get it to display 4K content
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.....worked fine with my PS4 Pro but my UBD-K8500 would downgrade the display to 1080p..i launched Netflix and the shows would only play HD content not Ultra 4K....may keep it and connect other devices ??..will decide
No, I would not recommend this to a friendKnow your needs first
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because the mail order associate directed me to the wrong product
No, I would not recommend this to a friendRemote Doesn't Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote doesn't work, going to reach out to Best Buy and Manufacturer and see if they'll provide a new one, will amend my review once i get a functioning remote and see how it performs. Right now have to walk up to switch and manually choose input and this doesn't seem to work as well either with considerable lag time before desired device (apple tv, xbox, etc) comes up.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello, Dalbertini,
I am certainly sorry to read about this inconvenience with the remote for the HDMI switch box. Please contact us, so one of our agents can gladly assist you and check what can be done, your device and its parts should work fine.
Thank you for taking the time to share your comments.
Alfredo L - Rocketfish Support
https://www.rocketfishproducts.com/contact-us
Does not switch 4k/UHD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 4K/UHD projector and DVD player recently and got this as an alternative to replacing my receiver. I tried with a 4K DVD and splotches of random color flash across the screen every few seconds. I'll return to Best Buy.
No, I would not recommend this to a friendDoes not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for one of my customers and discovered it WILL NOT pass a 4K signal. I only selected one star because it wouldn't let select no stars.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
Thank you for your feedback on this HDMI switcher. I am truly sorry to read that this did not work out for your needs. If you ever require further assistance, feel free to reach out to my team at any time.
- Janine G. | Rocketfish Products | https://www.rocketfishproducts.com/contact-us
No 4k 60hz HDR PC support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must disable HDR on tv when PC is connected, or only get black screen. HDR works fine when not connected to this switch.
No, I would not recommend this to a friendWorks fine until I want to use HDR 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine until i try to use my 4k HDR Blueray or PS4 Pro with HDR. Then i get a blank screen
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
I understand that a new product is an exciting purchase to just be ruined by a malfunction. We will sure take this in consideration and make sure it doesn't happen again.
- Arin A.
Rocketfish Products
Contact us: https://www.rocketfishproducts.com/contact-us
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would flicker on and off never stayed on so I returned it
No, I would not recommend this to a friend