Customer Ratings & Reviews
- Model:
- RF-NSDKHUW
- SKU:
- 6492965
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use, affordable price, and compact size of the TV Dock Kit for Nintendo Switch & Switch OLED. Many also highlight its compatibility and generally positive performance, although some users mention issues with the single USB port and occasional connection problems. A few customers noted a slight noise during operation and some difficulties with display connection. Overall, the positive feedback on ease of use and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
It’s a dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. It’s just a dock. Wish it had the side that covers the screen for protection.
I would recommend this to a friendNot as good as nintendo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does its job, but definitely not as good as the nintendo dock. We leave it at grandparents. Sometimes it doesnt connect right away.
I would recommend this to a friendIt Just Sits There
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have a Nintendo Switch, so it’s pretty boring.
I would recommend this to a friend
Gets the job done
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine just dont like the feel but overall not a bad product
I would recommend this to a friendEh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with capture car for whatever reason, pretty disappointed.
No, I would not recommend this to a friend- Cons mentioned:Usb port
It's a dock...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly constructed but also functional Switch dock, Uses a proprietary AC wall wort instead of the standard USBC-based dock. Also only has a single USB port on it and no ethernet.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We sincerely appreciate your feedback regarding the Switch dock you purchased. It's disappointing to hear that you've encountered issues with its construction, as well as the non-standard AC wall wort and limited connectivity options. Your experience is important to us, and we apologize for any inconvenience caused. We strive to provide products that meet the needs and expectations of our customers, and we'll certainly take your comments into consideration as we continue to improve our offerings. If you have any further concerns or require assistance, please don't hesitate to reach out to our customer support team for prompt assistance. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tv-dock-kit-for-nintendo-switch-switch-oled-black/6405324.p?skuId=6405324
Rocketfish Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only bad thing is you have to turn your Switch On/Off manually.
No, I would not recommend this to a friend- Cons mentioned:Display
Does not register or charge switch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is truly the worst thing I have ever used. It doesn’t work most of the time, nor does my switch register it, rendering it useless.it won’t charge or display anything. It blacked out the screen of my switch because of the charging port and had to hard reset it to turn it back on again. Not the worth the time and effort to fix the problems it causes
No, I would not recommend this to a friend DO NOT BUY - This dock will brick your switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dock will brick your switch. Do not buy this product unless you want to risk losing power to your console completely.
No, I would not recommend this to a friendAlright but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good dock and works well but there is a constant whining when its in use.
No, I would not recommend this to a friend- Cons mentioned:Noise
Returned item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea but made my switch over heat and made loud humming noise. Ended up returning it.
No, I would not recommend this to a friend - Cons mentioned:Noise
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to check reviews on the rocketfishproduct website becuase mine was making an annoying noise when the switch was plugged in. Turns out this is common and even worse this dock can break your switch. I do not recommend anyone use this it is not safe.
No, I would not recommend this to a friend Switch with a case wouldn’t fit.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we ended up returning this item. The switch would not fit with the case we added to it.
No, I would not recommend this to a friendGood dock except HDMI port is iffy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI output connector wiggles loose and will cut off during gameplay. Even the slightest movement will cause this to occur.
No, I would not recommend this to a friend- Cons mentioned:Connection
Don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst item, don't waste your money. I tried connecting it to multiple TVs with many different cords and it never worked. If you want a glorified charger for your switch go ahead and purchase, otherwise don't waste your money.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Please try to manual switch your HDMI input correctly.
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but makes my controllers not connect sometimes
I would recommend this to a friendGood while it lasted.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months and 2 days. After that, the HDMI output gave out, and it no longer outputs anything through the display. The original dock works connected all to the same cabling. Disappointed.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Rocketfish Support
Angela
www.rocketfishproducts.com
- Cons mentioned:Connection
Destroyed my motherboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY this. This dock is poorly designed. The connection that connects to charge port was not properly sized and pushed charge port up into switch. This caused damage to my motherboard which is going to cost me $250 or so for new board and installation.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our TV Dock Kit For Nintendo Switch & Switch OLED!We know how frustrating is that the unit caused damaged to your motherboard. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Rocketfish Support. https://www.rocketfishproducts.com/contact-us
Deliberately made to not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dock. The power adapter with the dock only supplies 30w(15v @ 2A) max. The switch needs a power supply that provides 39w(15v @ 2.6A) to work properly when docked. RocketFish(aka. BestBuy) is aware of this a they sell an independent USB-C power supply for the Switch that provides 39w. The only way this dock will work is if you remove the battery from your switch(!!!!!!THIS IS NOT RECOMENDED!!!!!!) so its not applying power to the circuit for the battery as well. You can't even buy the power supply that provides the correct amount of power and use it with the dock because they used a barrel connector on the dock instead of USB-C. Those who claim to have it working either have removed their battery or have a battery that's dead due to using third party docks like this that are not providing the correct power profile needed by the switch. This dock will charge the switch if that's all you need it to do as the provide supply meets the needed power to charge of 7.5w(5v @ 1.5A).
No, I would not recommend this to a friend- Cons mentioned:Usb port
Switch Back
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when the Switch is docked in it, my NEW Samsung wouldn't recognize it
No, I would not recommend this to a friend