Customer Ratings & Reviews
- Model:
- RF-NSDKHUW
- |
- SKU:
- 6492965
Customer reviews
Rating 4.5 out of 5 stars with 2051 reviews
(2,051 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use, affordable price, and compact size of the TV Dock Kit for Nintendo Switch & Switch OLED. Many also highlight its compatibility and generally positive performance, although some users mention issues with the single USB port and occasional connection problems. A few customers noted a slight noise during operation and some difficulties with display connection. Overall, the positive feedback on ease of use and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Just dont buy it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked great when i just got it. Kids were happy to get their Switch back on the tv after the original Nintendo dock stopped working. Two weeks later and we started to have issues. It started to disconnect from the tv. I would take the Switch off and put it on again and that would help. Last night though, it started flickering on and off the tv, and when it did this the game would freeze for a few seconds. This is eternity when in the middle of a Fortnite match! This morning, in the middle of a game, it decides to go caput. Cant get it working at all. Time to return this useless docking station and actually get the Nintendo docking station. The frustration it has caused just so i could save a few bucks just was not worth it.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Just buy the official Nintendo dock...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for 2 weeks, then the charger started making a rhythmic noise. As a person who works with electronics, the charger is poorly put together. Had to return this and very disappointed.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend- Cons mentioned:Usb port
Rated 1 out of 5 stars
Failed after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped communicating with the hdmi cable a month after we bought it and refused to work on the television. We troubleshot everything even purchased new cables and it finally came down to the docking station itself.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Absolutely Terrible Product: DOES NOT WORK!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item hoping to find an inexpensive, functional alternative to the official docking station offered by Nintendo and was sorely disappointed by what I received. I tested this device on two separate systems in two separate households and found that it would operate for about a minute or so before shutting itself and the associated Nintendo Switch console device off. It did not "brick" the Switch, but the docking station is not functional for play. I am uncertain if this is due to recent firmware updates from Nintendo prohibiting use of third-party products for their consoles or from faults within the product itself. I have purchased Rocketfish products in the past to great satisfaction, so I'm really saddened that the ball has been dropped on this. Please avoid at all costs.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing design vs original dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing that the switch will not fit with a dockable case attached. The switch fits with case in the dock that came with the switch. Purchased this as a dock to travel with but defeats the purpose of traveling when I have to remove the dock able case to use it every time.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello.
Thank you for reviewing our TV dock for Nintendo switch. I apologize for the
inconvenience that this could mean for you, I understand that this situation
can be really frustrating for you. We really appreciate the feedback and our
team will continue working really hard.
In case that you have any questions please contact our team in the link below, they will try their best to help you out.
Carlos O - Rocketfish support.
https://www.rocketfishproducts.com/contact-us
- Cons mentioned:Noise
Rated 1 out of 5 stars
Poorly built
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After docking with the Nintendo an audible electrical hum and clicking is heard coming out of the dock. I immediately returned it. Don't trust it. The Nintendo brand is perfectly silent when the Switch is docked.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Do not buy this dock - electric shock hazard!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Under NO circumstances should you purchase this off-brand dock. After plugging it in it SHOCKED me when I was removing the Switch from the dock. Several times after a session it appeared to "brick" the Switch - i.e., the system shut down and would not respond to controller input. Thankfully I was able to perform a hard reset each time and rescue the system. Last month, after approximately 9 months of intermittent use, the dock finally died all together. Now when it's plugged it it just makes an odd noise. This thing is probably a fire hazard. It might physically injure you via shocking and is not safe for use in the home, period. I wish I had spent more money on a real dock.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend- Cons mentioned:Usb port
Rated 1 out of 5 stars
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, HDMI port is defective. Tested it on 2 different TVs. Best Buy only has a 14 day returnable window which is terrible. The power adapter works, tested.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our TV Dock Kit For Nintendo Switch & Switch OLED! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Ok alternative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a decent replacement for a switch dock and got the job done. It dock started making some noises (electrical noise) over the last month and stopped working all together. The switch was not harmed at least. Had it for about 2 months.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It is trash, do not buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is trash. I ordered this in Jan of '24 and it stopped connecting to my tv less than two months later. Troubleshot a ton and no luck. I contacted Rocketfish/Best Buy and was told there was no warranty. I was outside of the 30 day return window. DO NOT BUY THIS!
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi CurtM! I am truly sorry to hear about your experience with the Rocketfish TV Dock Kit for Nintendo Switch. It sounds incredibly frustrating to have it stop connecting to your TV so soon after purchasing it. Please know that this is an isolated issue, and we will take your feedback into consideration to ensure that future designs of the device will be better. Thank you for bringing this to our attention. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tv-dock-kit-for-nintendo-switch-switch-oled-black/6405324.p?skuId=6405324
Rated 1 out of 5 stars
DO NOT BUY. IT WILL BRICK YOUR SWITCH!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE!!! Do not buy this product. This product bricked my Switch on first use. I literally removed the Switch from the OEM dock. The Switch came on when I removed it as expected. I plugged the Switch into this dock immediately after and the Switch turned off and will no longer turn on. Best Buy should not be selling this product! It is defective and may brick your switch. It has happened to others so this is not an isolated incident. This product should be pulled from all shelves!
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Don't Buy!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Bought for Son's Nintendo Switch but it wouldn't connect on añy TV. Followed all online videos and instructions & found out this is a common problem.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Didn't work, really noisy, but didn't brick my Swi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well... It didn't brick my Switch. It did charge the Switch, and was really good at making some high pitched noise. And that's it. No output to monitor.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Spiff,
Thank you for taking the time to review our Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 800-620-2790 for further assistance.
Rocketfish Products
Nikki
https://www.rocketfishproducts.com/
Rated 1 out of 5 stars
Didn't work for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my nintendo switch took back and got replacement. Same problem didn't work. Finally just bought the nintendo version works perfectly
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Too expensive for the quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But if a let down. Only 1 USB and its 2.0. Also fairly bulky and requires and alternative power cord. Too pricey for what you get.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
I'd suggest original dock instead.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use as an extra docking station so that I could easily game on different TV's. Have been resetting the dock since I bought it. Now, it doesn't even reset after hours of troubleshooting. The console itself won't power up or charge on the Rocketfish dock even when removed from the dock. It's one thing for the Rocketfish dock not to work - quite another when it renders the original dock and the original console inoperable. It makes it where the console won't even power up.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in and did not work on the tv which is the reason i bought it .
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Prevents Switch from Powering on.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is preventing my switch from powering on. When the Switch is on sleep and you place it on the docket, after a short period of time the Switch won't turn on. It also won't turn on after pressing the on button and holding it for a few seconds. I had to hold the power button for literally 15 seconds before it finally powered on. This has happened twice within a few days of getting this dock and doesn't happen with my OEM dock. At first I thought it was completely bricked, but t hen discovered it would power on after holding the button for an extremely long amount of time.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason this didn't work with my Switch. It was an open box product.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Works, but coil whine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on how hard the gpu is working the unit makes a high pitched coil whine. Doesnt make noise when the dock isnt in use.
This review is from Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black
I would recommend this to a friend







