Customer Ratings & Reviews
- Model:
- RF-NSDKHUW
- SKU:
- 6492965
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use, affordable price, and compact size of the TV Dock Kit for Nintendo Switch & Switch OLED. Many also highlight its compatibility and generally positive performance, although some users mention issues with the single USB port and occasional connection problems. A few customers noted a slight noise during operation and some difficulties with display connection. Overall, the positive feedback on ease of use and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Mediocre Dock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good product, first one stopped working within a week. Second one makes weird noises but works. I guess it’s ok since there isn’t really any other options for a dock.
No, I would not recommend this to a friendHopefully ours was just defective...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the one we bought was defective or what, we ended up returning. It made an obnoxious buzzing noise when the switch was in it, and make the switch black screen a few times so had to hard resets, it's a newer switch we've never had issues with and eventually we returned this. Found an original dock at a local GameStop, had zero issues with buzzing or with black screen issues and we used the same HDMI cords and everything. Hopefully we just received a defective device.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to do everything with this for the last few weeks, but stupid me I let this go too long and cannot return. I've had nothing but trouble with this particular dock - at no point was I able to get sound from my Switch to the TV or sound bar. I tried different cables, I tried different TVs, I tried everything. Finally got around to trying again after a bit and after it didn't work yet again (and caused some weirdness trying to get Switch to re-awaken), I've decided it's just junk. Do not buy.
No, I would not recommend this to a friendRocketfish tv dock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best tv dock. Had to return it for a better quality. Would not charge my nintendo.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi HERAKLES6996,
Hearing your feedback about this product is truly helpful to us. It is to make sure that we can continue to improve its quality. If there is anything that we can assist you with, please contact us at 1-800-620-2790.
Rocketfish Support
Lea
https://www.rocketfishproducts.com
Connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works its great, but for some reason it takes forever to actually make a connection.
No, I would not recommend this to a friendGood to load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for me to transmit to TV but it did load well
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Drs35,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black (RF-NSDKHU). We're very sorry to read that it did not work to transmit to TV. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us via email or call our customer service at 1-800-620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
BBY is greedy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was purchased for travel. It did not work while on vacation. Tried it again, once I return home and still didn’t work. Since the window to return expired, I was not able to return it. Only possible solution, was to purchase membership, in order to return. Item was defective!!!
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MarcoM,
Thank you for writing a review about our TV Dock Kit For Nintendo Switch & Switch OLED - Black. We know how frustrating it is that it did not work while your on vacation. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie|Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Display
switch bricker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased 7-25-20 hooked up 7-26-20 switch bricked 7-28-20 (Won't charge, no display...if you don't know what "brick" means) DO NOT BUY THIS.
No, I would not recommend this to a friend Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on tv. Works as a charger is about all. Very disappointed
No, I would not recommend this to a friendDestroyed our Nintendo Switch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke my daughter's Switch after using it one time. The Switch will not turn on anymore or take a charge from any source now.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you, JosephM, for sharing your experience with the Rocketfish™ TV Dock Kit. We appreciate your honesty and value your input. Your feedback helps us improve our products and services. If you have any further comments or suggestions, we'd love to hear them! Jeth | Rocketfish™ Support.
Dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would stick with the ninetendo licensed product. Not sure if i want to buy another switch to to obtain one
No, I would not recommend this to a friendDoesn't always work correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always connect properly. Have to wiggle the switch around in it until it connects.
No, I would not recommend this to a friendDefect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t connect to any of my tv. The only thing it did was able to charge
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Dave,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black (RF-NSDKHU). I'd like to apologize for the situation that you're experiencing, I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or contact our customer service at (800) 620-2790 for further assistance.
Shai | Rocketfish Support
https://www.rocketfishproducts.com/
Did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set everythjng up and sat the switch in the dock and no pitcture on the T.V. Read the instructions again and it stated a may take some time before the picture would come up on the t.v. I left the switch on the dock all day with no luck. I borrowed another dock from a friend to retest my switch and everything worked fine. I ended up returning it.
No, I would not recommend this to a friendPoor product - failed in 30 minutes 15 day return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product that failed 1st day with intermittent connectivity. Best Buy has 15 day return policy and I bought it early for my daughters birthday. She opened it and tried it but didn’t work. Best Buy now stating to work directly with Rocketfish. Best Buy just lost a long time loyal customer!
No, I would not recommend this to a friend- Cons mentioned:Usb port
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work at all. I tried it on two different TVs with two different HDMI cables and never got a signal.
No, I would not recommend this to a friend Disappointed. Had promise.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product, but for some reason as I’m playing my TV shuts down after a few minutes of playing on it. Not sure why.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful dock. Used probably 3 times total since I got it and it doesn’t work now. Sparks fly out the AC port when I plug it in again. Get an official Nintendo dock and save yourself the money.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We're deeply sorry to hear about your disappointing experience with the dock you purchased. It's truly concerning to learn that the device malfunctioned after only being used a few times, resulting in sparks flying out of the AC port upon reconnection. Your safety and satisfaction are paramount to us, and we understand your frustration. We appreciate your recommendation to opt for an official Nintendo dock for a more reliable solution. We take your feedback seriously and will ensure it communicated to our product development team to prevent such issues in the future. If there's anything we can do to assist you further, please don't hesitate to reach out to us. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tv-dock-kit-for-nintendo-switch-switch-oled-black/6405324.p?skuId=6405324
- Cons mentioned:Usb port
Bricked My Switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, it bricked my switch as soon as I tried to use it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Schwartz,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at http://www.rocketfishproducts.com/.
Rocketfish Support,
Merjorie
http://www.rocketfishproducts.com/
- Cons mentioned:Connection
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work so I had to return it. Power light turned on but wouldn’t connect to tv
No, I would not recommend this to a friend