Customer Ratings & Reviews
- Model:
- RF-NSDKHUW
- SKU:
- 6492965
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use, affordable price, and compact size of the TV Dock Kit for Nintendo Switch & Switch OLED. Many also highlight its compatibility and generally positive performance, although some users mention issues with the single USB port and occasional connection problems. A few customers noted a slight noise during operation and some difficulties with display connection. Overall, the positive feedback on ease of use and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Doesn't always work correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always connect properly. Have to wiggle the switch around in it until it connects.
No, I would not recommend this to a friend- Cons mentioned:Connection
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work so I had to return it. Power light turned on but wouldn’t connect to tv
No, I would not recommend this to a friend - Cons mentioned:Usb port
Bricked My Switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, it bricked my switch as soon as I tried to use it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Schwartz,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at http://www.rocketfishproducts.com/.
Rocketfish Support,
Merjorie
http://www.rocketfishproducts.com/
The Bricking Rumors Are True
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was excited to have purchased a second charger for my Switch at an affordable price. But after several uses it “bricked” my Switch and so for obvious reasons, I would NOT recommend this or any other aftermarket charger. Do yourself a favor and invest in a Nintendo product instead. It’s not a question of if it will happen to yours, but when it will happen.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful dock. Used probably 3 times total since I got it and it doesn’t work now. Sparks fly out the AC port when I plug it in again. Get an official Nintendo dock and save yourself the money.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We're deeply sorry to hear about your disappointing experience with the dock you purchased. It's truly concerning to learn that the device malfunctioned after only being used a few times, resulting in sparks flying out of the AC port upon reconnection. Your safety and satisfaction are paramount to us, and we understand your frustration. We appreciate your recommendation to opt for an official Nintendo dock for a more reliable solution. We take your feedback seriously and will ensure it communicated to our product development team to prevent such issues in the future. If there's anything we can do to assist you further, please don't hesitate to reach out to us. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tv-dock-kit-for-nintendo-switch-switch-oled-black/6405324.p?skuId=6405324
- Cons mentioned:Noise
DO NOT PURCHASE!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It bricked my switch. It over heats and makes a loud obnoxious noise.
No, I would not recommend this to a friend - Cons mentioned:Display
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to display to my TVs and yes I had a working hdmi cable
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello.
Thank you for reviewing our TV dock kit for Nintendo Swtich. I am sorry to know that you are
experiencing this situation with our TV sock, I understand that it can be really frustrating,
but do not worry, our team is here for you.
Please follow the link below to contact our team, they will be more than glad to help you out.
Carlos O - Rocketfish support.
https://www.rocketfishproducts.com/contact-us
Didn’t last long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working almost exactly a year after we bought it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello MonicaB,
Thank you for taking time to write a review our Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina || Rocketfish Support || https://www.rocketfishproducts.com/
- Cons mentioned:Usb port
Doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not connect to the tv. Maybe mine is defective.
No, I would not recommend this to a friend Don't buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device needs a lot of work. I plugged in my switch and got a really high pitched electrical sound coming out of it. Looking at other reviews people are complaining about it bricking their Switch. Definitely returning this item and will live with moving my stock TV dock between rooms
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Juanes. Thank you for taking the time to leave a review on Rocketfish™ - TV Dock Kit For Nintendo Switch & Switch OLED - Black. We are sorry to know that we did not meet your satisfaction on this product. Please know that we want to check this issue with you. Kindly contact us through the link below.
Mary II Rocketfish II https://www.rocketfishproducts.com/
Power not going to dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one and the power didn't work. Exchanged it for another and had exact same issue. Tried different outlets with same results. Ended up returning that and will buy the official dock from Nintendo.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi JSmith,
We apologize for your experience with this product. Your feedback is really important to us so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-800-620-2790 for further assistance.
Rocketfish Support
https://www.rocketfishproducts.com/
Not Recommended Rocketfish Dock For Nintendo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Rocketfish Dock for Nintendo Switch would fail more often than not.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger ports failed after 3 months. When first purchased was good product
No, I would not recommend this to a friendDock review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This box shut off by itself while I was playing the switch. I had to reconnect the power of the box to make it work again. ~ I bought a used original switch dock from OfferUp for $30 (:
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi EdwinC,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Rocketfish Products
Blew out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working good and it just stop working I don’t recommend it
No, I would not recommend this to a friendBecomes a charger after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 of these devices and all of them go bad over time... they basically be come chargers... i would not recommend.. avid shopper at best buy but this item does not last.
No, I would not recommend this to a friendRead before you buy...not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought this same docking station twice from Best Buy and both lasted about 4-5 months. They sat in the same place with no drops or obvious damage...just stopped working. The return period is short and these don't seem to be built to last. I do not recommend this product.
No, I would not recommend this to a friendCauses the controllers to lag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt buy or recommend this product because it causes the controllers to lag which negatively affects the gaming experience
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Pedro,
Thank you for writing a review about our TV Dock Kit For Nintendo Switch & Switch OLED - Black. We know how frustrating it is that it is lagging and could negatively affect your gaming experience. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Chance to brick a switch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device can be added to the list of unsafe docks. It nearly bricked my switch. If I hadn't flashed it in the first place, I wouldn't have had a backup and be able to get it running again. This is an easy way to turn a $300 console into a paperweight.
No, I would not recommend this to a friendDon’t Waste Your Money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly used it. Went to use it today… broken sound. I tested it with multiple HDMI cables and on multiple HDMI ports. My other Switch docks work fine. Wish I’d never wasted my money on this.
No, I would not recommend this to a friend