Customer Ratings & Reviews

set up is simple, that's about the only nice thing I have to say about this. It doesn't work unless you have your volume turned up to a certain point, which is way too loud. When it does seem to work, there is a noticeable delay. It always loses conection whenever I change to a different source, which gets to be a pain having to re sync it everytime. This thing is way more trouble than it's worth. I would not recommend this product.

Upon initial hookup, I put on a blu ray movie and immediately noticed that there was a delay in the subwoofer responding to scenes with explosions in them. There was only about 3 feet separating the sending unit from the receiving unit with a wall of drywall separating the two (my audio/video receiver was set up in behind the wall in order to keep all units and wires out of sight). The only thing I could assume was that this product requires line of sight to work properly. Unfortunately because of this problem, I returned the product.

I bought this to put my sub about 10-15 feet from the receiver. I followed the instructions to a T. I got it to work for a total of maybe 5 seconds combined from the time I hooked it up until I put it back into the bag to return 3 hours later. At one point I had the transmitter and receiver about 6 feet apart with nothing in between them to interfere with reception. It still didn't work. I decided to just run a cable instead.

I had a wired sub connection that needed to be ran down into the walls but the cabke i got was to short so the tech mentioned me getting this device and said it worked great. Only time it would ever work is if you played a bass test on youtube. Movies it would kick on for a few seconds then back off and it always went into sleep mode. Try a wired connection before getting these.

I purchased this in August, and initially it seemed to work. Then I started noticing the absence of a subwoofer sound. When I checked the wireless transmitters, the LED's were red instead of blue, which means they had no connection. Because the devices go to sleep if there's no subwoofer traffic, it was difficult to know whether the wireless, subwoofer, or other devices were to blame, the problem took a while to sort out. After working with a support technician at the Geek Squad call-in number, who showed me how to reboot the device and reconnect, I got the devices to connect for a short period and then disconnect. As a result, I brought the kit back to my local Best Buy, where I was able to exchange my device for another. But the problems persisted. Of course diagnosing the problem took longer than the 15-day return period Best Buy offers, so I can't even return it. This product just doesn't work.

After i purchased this product i then started reading the reviews. but then thought maybe other folks might not know how to get these to work so i hooked up the subwoofer and it would not recieve the signal uless it was at high volume, so i moved the device closer to the reciever and would get the same result im taking this back for a refund.

This thing sucks - Returned it same day. Lots of distortion, reduction on sound quality and signal strength/volume. Didn't even turn on consistently. Just using long sub cable running along the wall - looks bad but waaaay more functional.

Easy to set up Awful hum. Would provide constant feedback. Not recommended. Bought an svs transmitter system. It is flawless.

I returned this item to Best Buy because it produces a "thumping" sound randomly. After reading about this issue on a couple of forums, it seems that it is due to the wireless receiver shutting off after only a few seconds of not getting a signal (no, or very low, bass in the audio track) sent to the sub-woofer. When it shuts off, you get the audible thump sound. Also when it does receive a bass signal the unit lags momentarily. Poor implementation IMO!

Set this wireless adapter up to a sub about 10 feet from the transmitter. Continually pops and booms and random times. will return and run cable instead.

I've gone through 2 units and neither worked for me. They powered up, synced to each other, but no signal sent.

May work with music because there is always a constant bass line. However, with surround sound there isn’t always a bass line and causes the device to go into stand by mode. So when the bass kicks in on a movie or video game, the sub has a LOUD POP when it wakes up. It sounds like you blew out out your sub every time. It will happen non stop and gets old quick. I returned it.

Product kept going in and out. I moved around my living room for two months. Ended up returning.

Not the best product. Signal is about half a second late to the subwoofer. I will return the product.

The range for the transmitter is up to 45 ft. AV Walls limited transmission to 10 ft.

I was using this item with a Polk PSW10. The transmitter and reciver were about 6 feet from each other. During normal audio times (talking, cars driving, etc) the device did not transmit any bass, It would take large explosions or bass hits to cause the device to transmit. If the bass was sustained for more than 10 seconds it would overload the subwoofer and cause it to cut out and go into fault protection.

Very satisfied with this subwoofer that came with my Magnolia home entertainment center.

I have a Polk subwoofer that I purchased from BestBuy. When we moved house it was inconvenient to have a wire coming from the built-in cabinets to the subwoofer. I bought this kit with hopes that it would get me back the bass I was sorely missing. No luck, didn't work at all. I'm probably going to just shell out some cash for a new subwoofer with wireless capabilities built into it.

Very unhappy with this wireless subwoofer transmitter/receiver. While watching TV or DVD, all of a sudden we have a popping sound, which repeats periodically. When we asked about it, we were told this is a common problem, which we should have been told before buying. This product was quickly returned to Best Buy, and now we have no subwoofer at all.

Worked at first. First unit stopped working all together after one month. BB was nice and switched it out np, second unit like the first on low frequencies would make loud “pops” they were annoying during tv shows or quiet scenes. Have since took it down and will return my subwoofer to its old location and hard wired into my receiver.