Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X2TB
- SKU:
- 6599143
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.8 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Ally X's performance, praising its ability to run games at high frame rates and its impressive overall performance. They also appreciate its versatility, highlighting its ability to function like a regular PC when connected to a docking station. While there are no notable CONS mentioned, some customers may find the device to be expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the regular asus rog ally
I would recommend this to a friend - Pros mentioned:Overall performance
All in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is really good. Its a computer in ypur hands.
I would recommend this to a friend - Pros mentioned:Portability
Asus Rog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable gaming system. My daughter loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best gaming handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves it . It runs some games better than his desktop.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld windows 11 PC on the market right now
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for a couple days and loving it so far! Great way to play Xbox game pass games on the go!
I would recommend this to a friend - Cons mentioned:Heat dissipation
It's good, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this instead of a steamdeck or a legion go due to some reviews I've seen. After maybe a month of owning it, I've gathered a few gripes I have. 1- the grips are too small for my larger hands and can become uncomfortable, 2 it gets really hot really fast with certain games, and 3 occasionally it does tend to glitch or stutter but that's mainly due to it being windows.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dominic W,
Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
To troubleshoot the overheating and system performance issues you're currently experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407034851-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
- Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An incredible performance of technology, only complaint is that it isnt user friendly to begin with.
I would recommend this to a friend - Pros mentioned:Portability
Great handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Handheld i believe Ive had. Feels great having all my games on hand and pairs well with my pc.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best handheld I’ve ever bought. Don’t hesitate. Buy it now.
I would recommend this to a friend - Pros mentioned:Overall performance
A good fun gaming handheld device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming device! Having loads of fun on it
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the Ally X. Its been a great investment and I highly reccomend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Fun little device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works well. Use with gamepass. Plays all games.
I would recommend this to a friend - Pros mentioned:Overall performance
100% recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming device ever!!!!! The graphics are amazing and speed is spectacular
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and showed up on time easy set up the rog ally x is a beast
I would recommend this to a friend ROG ALLY FTW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device for nearly everything you can think of mobile gaming wise! Windows based is debated on these handhelds, either OS you choose to run this thing is insane. Would definitely recommend to anyone looking into mobile versatility with multiple ranges.
I would recommend this to a friend- Pros mentioned:Overall performance
Great device for travel/gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Steam and Xbox games play amazing on this device
I would recommend this to a friend - Pros mentioned:Overall performance
Great Handheld for parents that love gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device, I my particular device seemingly freezes after a few minutes unplugged however
I would recommend this to a friend - Pros mentioned:Overall performance
Runs basically everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it was built for. Nothing else needed just wifi
I would recommend this to a friend - Pros mentioned:Overall performance
Great but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, powerful with a beautiful display but i hated the ui
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RyanM,
Thank you for sharing your experience with the ROG Ally X. We sincerely apologize that while you found the device powerful with a beautiful display, the user interface did not meet your expectations and ultimately made it not the right fit for you. We regret that this impacted your overall experience. Your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0058" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support