Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X2TB
- SKU:
- 6599143
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.8 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Ally X's performance, praising its ability to run games at high frame rates and its impressive overall performance. They also appreciate its versatility, highlighting its ability to function like a regular PC when connected to a docking station. While there are no notable CONS mentioned, some customers may find the device to be expensive.
This summary was generated by AI based on customer reviews.
My Favorite PC Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so good. It is windows, so you do need to do your own trouble shooting. Warning Alan Wake 2 caused a very weird bug when adjust HDR brightness and had to windows reset to clear a bug that made the screen very white bright. Its fantastic device, powerful, my main handheld. Frame generation is great, again be ready to toy with settings to get best performance with each game.
I would recommend this to a friendSolid Handheld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the chance to spend some time with this, and if you're into handheld gaming but want more power than something like the Switch and a longer-lasting battery compared to something like the steam deck
I would recommend this to a friendBest on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been pc gaming for 3 years now coming from console gaming. Started off with the steam deck and that thing is cool but doesnt play a ton of games. With the rog ally x ive been able to play all my games. Easy to set up and get going. Highly recommend.
I would recommend this to a friendReally great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great. I upgraded this from a gen 1 ryzen extreme for the battery life and have been thrilled. Runs everything, snappy and responsive
I would recommend this to a friendBetter than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than I expected. It was a bit tedious getting it fully set up, with all the updates and what not, but once you get it going it works pretty well. Smooth, clear, and responsive gameplay. Overall I’d say it is worth it
I would recommend this to a friendBest product ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good,and its in good condition, i recommend best buy bacause they sell the best products at a very affordable price.
I would recommend this to a friendPretty incredible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is phenomenal. The size/weight is perfect for me. Depending on your wants/needs, the MSi may be the better option, but for me the Ally X is perfect.
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing and love the fact you can pair it to your ps5
I would recommend this to a friend- Cons mentioned:Difficult to set up
Save your time and money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, save your money and get a Steam Deck. This thing is nice in that you can operate from multiple platforms, but it is absolutely NOT worth the royal pain that it is to set up. I have spent hours upon hours trying to wrestle ASUS' armory crate to work with operating system updates and multiple game operating launchers. 100% would not buy again
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thomas S,
We sincerely apologize for the performance issues you've faced with the ROG Ally X and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407030210-0047" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Greed Price increase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says they upped the price due to performance. Okay bud. Greed because the switch 2 came out and people were going to buy this instead. So cringe Asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
Thank you for your comments regarding the ASUS ROG Ally X. We understand that you are dissatisfied with the pricing of the product, and we acknowledge your concern. We are grateful for your feedback, and it will be forwarded to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2407030210-0066" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support