Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X2TB
- SKU:
- 6599143
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.8 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG Ally X's performance, praising its ability to run games at high frame rates and its impressive overall performance. They also appreciate its versatility, highlighting its ability to function like a regular PC when connected to a docking station. While there are no notable CONS mentioned, some customers may find the device to be expensive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Difficult to set up
Save your time and money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, save your money and get a Steam Deck. This thing is nice in that you can operate from multiple platforms, but it is absolutely NOT worth the royal pain that it is to set up. I have spent hours upon hours trying to wrestle ASUS' armory crate to work with operating system updates and multiple game operating launchers. 100% would not buy again
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thomas S,
We sincerely apologize for the performance issues you've faced with the ROG Ally X and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407030210-0047" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Greed Price increase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says they upped the price due to performance. Okay bud. Greed because the switch 2 came out and people were going to buy this instead. So cringe Asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
Thank you for your comments regarding the ASUS ROG Ally X. We understand that you are dissatisfied with the pricing of the product, and we acknowledge your concern. We are grateful for your feedback, and it will be forwarded to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2407030210-0066" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support