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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,159 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great features, quiet operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has some great features, including the steam option. Operation is easy to learn and runs pretty quiet compared to our older, front load washer. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The perfect home washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third washing machine in the past 10 years, so haven't had the best of luck. This machine though appears to be much better built and I love the quiet movement.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes wash great, lot of features I'll probably never use but great to have, easy install

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    So quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my clothes come out so clean! It's user friendly and very quiet while running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First – Best Buy delivery is top notch and easily within the top 3 of the many delivery experiences had to date. Great machine – quiet, smooth, easy to use and has not shredded any clothing or developed an odor in the past/first 6 months. There is however some rants; the door latch is stiff and almost requires slamming it and the stainless steel used on the top of the unit scratches VERY easily. The plastic soap bottle has basically destroyed the finish appearance in 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great features. It does make some noise when running, but it is tolerable. You can dampen the sound by leveling the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wash machine . It is very quiet and dont know it is finished washing at times. The only thing that would make it better is a louder signal to let you know when it is finish washing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Exactly as expected (and I was expecting a lot)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this washer. Front load was an awesome choice. It is simple to use but allows you to really customize it if needed. My wife even set up a preset for most loads so my kids can do laundry. Not very noisy. Love the "time remaining" feature. Couldn't get app to work but we just set our alarm based on time remaining.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with the washer it does make the clothes cleaner than other standard washers. Just make sure after you get done running laundry open the door for a couple hours so that the moisture can evaporate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Minor design issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are pleased with this purchase, but wish there was a design option to open the door on the left side (right side hinge) with the detergent fill drawer on the right. Our laundry room (as so many) was constructed in a top load only timeframe. As a result, it was designed with the water connections and drain on the right side (dryer to install on left next to vent). Putting the washer on the left means the hoses must cross behind the dryer and the fill drawer is directly over a floor vent. Ahhh!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Runs quietly, cleans with less detergent and water and is so easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Really efficient and cleans clothes well. Tons of options. Only downside is clean time is pretty long, but there is a quick wash option. Spin cycle is a little loud too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet and does a great job. Large capacity and can hold a king comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer! Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits lots of laundry/ king size comforter. Cleans well, quiet and very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Improvement over my top loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to use. And the sale price was a good motivator to switch out my old top loader washer. My clothes are clean and not bunched up in a wrinkle mess

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Low agitation but great washing power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have only ha it for a month but it is much quieter and slicker than my Kenmore front loader. I use permanent press and the clothes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying our washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our Samsung washer. We were panic stricken when our old washer did not go into the final spin and we had a tub of leftover water in the bottom of the tub. Reading the reviews, this washer looked the best for us. So far, the clothes are coming out clean, relatively dry following an extra spin cycle, and it runs relatively quiet. We have not used all the cycles yet, but look forward to exploring more. The tune it plays at the end of the cycle sounds like a celtic tune.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the Samsung washer and dryer that I purchased. I read terrible reviews about Samsung and will give you an update in 3 months if any problems occurred.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Never been happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say that I have never been happier with my purchase from best buy, these machines pay for themselves not to mention my clothes come out cleaner. I absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it as very different from my previous one, but I find it to practically dry the clothes, etc. after spinning!

    I would recommend this to a friend
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