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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,159 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and washes well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is washing very well and is quieter than my last washer. Don’t have to worry about it waking up my kid anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer for a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything I hoped for. It's quiet, holds a large amount, uses less detergent and water, and cleans very well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Like the washer, but seal broke in under 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been happy with this washer, and previously owned a similar model with no issues for a few years before we moved. However I can't believe that the seal on the door completely wore down and broke right at the critical spot at the bottom in under 6 months of use. I expect my appliances to last years not months. The break causes all the water to drain out of the washer as it comes in. In short, it's a critical function that broke already. Extremely disappointed. I did purchase the service plan however if this problem persists what will I do when it expires?!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my purchase these are amazing! I've been going to the laundromat for years and because of work it is no longer convenient to do that. We had about 5 huge bags to do first day and it has handled that and all the bedding in the house since I now can wash things when I want. I've put off doing laundry for 2 weeks now and have about 2 loads to do today. It has a large capacity and plays a cute song when it's done! Not to mention the sleek look of these machines excellent purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer and I love it. Super quiet. I can finally do large loads so I'm not doing laundry constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 16-year old Kenmore washer. Great machine at a great price...love my new machine! Quick cycle runs in just 32 minutes, 15 minutes less than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Samsung Washer. Has many buttons and gadgets. Very quiet operation and my clothes come out clean and smelling wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality very durable and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best washing machine I have ever owned I've never purchased any Samsung home appliances before but I will say they have made a great product. I would highly recommend buying any Samsung product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fits so much clothes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to wash my heavy blankets in this washer and they come out clean and smelling nice. Before, when I had a smaller washer, my heavy blankets wouldn't be able to rotate and appear to still be dirty/soapy after washing cycle is completed. Being able to wash in larger loads saves me time and money on the water bill. I love this washer and it's companion dryer. Plus, I love the look of them. They are very aesthetically pleasing. My in-laws are jealous of my new washer and dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing! It has many options for the settings, therefore I am able to wash according to clothes. I got the platinum which is just beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good Washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style and the color of this washer. Had it for about a month. I like it so far. It cleans close very well, and its pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short period that we've had this washer, we love it.. It's amazing how much less water is used in comparison to my older top load. Definitely saving money on my water usage..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my favorite thing is the 26 minute cycle. The self cleaning cycle is very easy to use. For major towel loads the steam and sanitize take care of any stains.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excelent performance on all fabrics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is so much easier to use and gets great results!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it, very quite and powerful. Can handle many loads at one time. Love the sleek look and features available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of functions with many settings, I thought it would be a little quieter than it is but maybe that just how front loaders are with the water tumbling around. I like the color and are visualy appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Second set of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set of Samsung W&D. We love the ease of use, quiet when running and with the pedestals the height is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great quality washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, many cycle options, easy to use and cleans clothing well. Modern, good looking machine...really enjoy washing clothes now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase even tho delivery was delayed from the warehouse due to the holidays!!! Store management was very understanding and helpful and made things right!!! Would recommend Best Buy !!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is SO easy to use. Does a great job doing what it is supposed to do - I am completely happy with this purchase!

    I would recommend this to a friend