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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,947 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Quiet operation, cleans clothes perfectly and aesthetically a nice looking unit. Added the pedestal drawers at the bottom and would highly recommend it as it's easier to access plus having extra storage space for your detergents.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good Washer Overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good washer. Clothes come our clean and my clothes comes out more fragrant. It seems to utilize the detergent and softener well. The ability to add clothes through that little door is such a great feature. I don't often forget clothes but when I do that little door is so convenient. There are only two things I would change with this washer. 1) The song alert goes on for too long 2) Water drips off the glass door when I open it. I always have to dry off my floor a bit so no one ends up stepping on it and potentially slipping. It's not a lot of water but it's definitely annoying to me. I'm not sure if other people have this issue or not.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, fast, silent, efficient My second samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 4 out of 5 stars

    Great feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “forgot” door is cool when you have something to add last minute. Overall feels like the machine is very well built. The controls are user friendly. If setting up as a stackable the dryer controls will be a little out of reach for someone less than 5ft tall. You may need to invest in a step stool

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    I have only a regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine it does all it's said and would recommend to others, but have one regret. Should have bought the pedestal for more stability. After the first month of 3 loads/wk started a vibrating on heavy spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer from the Best Buy Outlet store in my area and initially thought I'd gotten a really bad deal as the washer started making a horrendous noise during the first use. Upon opening up the back of the washer, though, I found out that all that'd happened is that a little plastic circuit board cover had come loose and was banging up against the drum. Putting the plastic cover back in place solved the problem and now the washer is running perfect! The only thing I'll note is that the little "toss it in while washing" door does have a sensor on it and will pause the cycle if you open it. No big deal as you just need to hit the start button again to resume the cycle, but still just an odd bit..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent buy with a plethora of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box special and despite the cova19 restrictions I was able to Make an appointment to shop for a clothes washer replacement and found this gem with the help of a very accommodating salesman. It is working well and has exceeded our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No more trips to the laundromat for big items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually loving seasonal cleaning. I can wash my heavy bedding (old fashioned thick quilts) without them getting torn up. They fit and they come out clean with no tears or being sopping wet. I can set it and forget with no need to worry about balance issues. I'm a convert

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job! I love that it will turn on and set to your last wash cycle setting. The smaller door allows you to pause and throw in those forgotten items. There are an infinite number of settings for fine tuning your best washing routine. Love this washer! Give it a try! I think you will agree.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a good job with the wash. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stackable Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer. After some research and shopping we decided to buy this one along with the matching dryer. We stacked them. The washer is so quiet along with the dryer. You cant hear it running. After a number of uses, you need to run a clean cycle but it really easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 5 out of 5 stars

    Great Washer / Add Funtion Really Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remodeled the Laundry Room, the color of this machine and dryer was perfect. Thought the steam function would be great. Turns out I haven't used it yet! The little door to add items I thought I wouldn't use and as it turns out, I use it all the time. Fantastic feature, saves numerous extra loads for "missed" laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clothing never been so clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has many different cycles in the steam feature is convenient. Also has a self clean feature. I believe the manufacturer has corrected the former mold issues that were in front load washer. I don't ever have any issues with mold orders in this washer. Does a superb job cleaning clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very quiet for doing loads at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a set with a matching dryer and its great. Many features and options included. I would research thoroughly before purchasing though. Wi-Fi is not built in. You have to purchase an adaptor for this to work. Website is very misleading

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my precious Samsung washer and dryer set, but had to leave them at our previous home. Found these on a killer deal, so I had to purchase. These are outstanding! I could not have asked for a better price or quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, somewhat quiet, lots of cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer. A must buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer cleans clothes very well and alerts when filter needs changing. The multiple cycles provide flexibility for all different types of fabrics. Also, it is energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot! It's very quite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 5 out of 5 stars

    amazing!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the set after my washer broke and i love the steam dryer but the addwash window on the washer is the best thing ever invented! for you busy moms like me doing laundry and cleaning up and find that one loose sock you can just throw it in!

    I would recommend this to a friend