Customer Ratings & Reviews

Bought it mostly because of the add wash feature and love it so far. Only have it for a month not so will update if things change.

Great product. Would have given it a 5 but when it is on the spin cycle, it gets quite loid amd shakes the room.

Lotta bang for the buck! Lots of choices to make sure you're getting your clothes as clean as they can be. I know i made the right choice with this one!

I love this washer. So simple my kids are able to do it. You can set it to how you want it. Thank you

I love the large capacity and that I can easily to do big loads. The cycle choices are great and I have already used the small door to add an item. I do have an issue. My motivator to buy this larger washer was to clean king size sheets, blankets & comforters but I found that the washer and matching dryer rolls them up into an oblong ball. I fear the washer isn't getting them fully clean and the dryer definitely isn't drying evenly and this happens every time I wash these large items.

I purchased this washer about 6 weeks ago. They arrived on time to deliver and installed it in minutes, I had not paid beforehand for them to take my old washer and asked if they could, that I could paid them in cash, and he said that they were not aloud to take cash, but they would gladly charged it to my credit card, it was super convenient. The washer has so many options, I lo e the quick wash, 25 minutes and clothes come out clean and smelling great. My other favorite is the one for whites, it's a little long, but for underware it is needed, and I like to add the prewash, it takes about an hour and 15 minutes but when it's underware you need it, specially for socks. I have used the bedding to wash my king size comforter and it takes 1 hour and 15 minutes, and like the rest everything comes out clean and smelling great. The technician told me that after finishing my washing to leave the door open for a while so it doesn't stinks and to make sure nothing is left inside the rubber in the door frame, I do it like he said and I found socks inside that rubber, so check it. I would purchase this item again!

My parents bought this washer and matching dryer last year and now I bought my own set. Neither of us have had any issues with them. Samsung also has longer manufacturer warranties on their products than some other brands. 3 year warranty for the tub and 10 years for the motor. I also highly recommend getting the pedestals. You won't have to bend down for the loads and it also gives you extra storage space. I have yet to use the Smart Care app since coming across the USB (sold separately) is pretty hard to find in stores. Overall great washer.

I absolutely love this new washer! Every feature you could ask for, and more. I’m so excited to do laundry now!!

Excellent product for the price. I would recommends this product to my friends and family.

I love my new set. It is efficient and quiet. It fits perfectly in my laundry room. It has all the bells and whistles anyone would want in a new set. The delivery took longer than I would have liked, but that was because it was ordered during black Friday. When it arrived, I was so pleased, it was worth the wait. What's so special about the washer is you are able to add clothes during wash cycle like top loader.

My wife and I love the washer and dryer combo they're so easy to use and the color is great.

First new washer in 20 years boy what a change all the new features are really great it took a little getting use to but now we can use it like old pros

bought both washer dryer combo set best purchase i made my wife loves the look & easy to use

Great buy. Would recommend this and loving it. Samsung makes the best products for home use.

Really good washer. After first load I could already tell a difference in my clothes. The shirts felt fluffier and smelled better than our previous top loading washer. We don't use as much detergent thanks to this being so efficient as well. My only knocks are that it takes much longer than previous washer and is rather difficult to clean. If you wash dog bedding or their blankets then you had better have a shop vac handy to get all the hair out. And the hair gets in all the nook and crannies. Didn't have such an issue with previous washer. I would highly recommend it to friends and family though. Good buy!

Effiecent and extra large capacity for comforters. Plenty of settings for every need. Love that I can monitor the cycle from my phone.

Absolutely love this Washer! Love how I don't have to interrupt the cycle when I need to add a sock or anything at all.

Love this washer. The add an item feature is awesome. Nice large machine but still very quiet!

Like all the many different features. Has something for whatever you plan to wash.

I love it. The reaching in the drum was getting to hard for me. The side has helped a great deal