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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,947 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and how silent it works loved this new design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Rules

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Samsung product. I have never been disappointed in any of their products. This washer is light years ahead of my previous Samsung washer. The most noticeable feature is the time it takes per wash. Cuts the time virtually in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer with lots of features - we use the steam feature very often

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, clothes come out really clean without any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It’s just really* big - which is great for washing bedding, but it also results in the washer taking up A LOT of space in my garage (apologies to my car). Love the add-wash door to sneak in the odd sock (and hopefully for not much longer…) or face mask.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My sexy beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and features. Washes clothes much better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very easy to use , i recommend to everybody to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Looking Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the washer and dryer. So far so good! Have had Samsung W/D in the past and was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    steam plus settings and cleanlineess and size of each load is on point

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes laundry easier and faster. And I can always add something last minute!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam is a great add-on. washes great, just a bit loud compared to my most resent washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Clean and great looking. Works very well, easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the best!! With all the features, I can do my laundty correctly. The "sdd laundry" door is extremely helpful. It washes quite and it spins even quieter!! Best Buy also refunded me the reduced price difference for the purchase of the washer & dryer!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Clothes, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer really works well. Easy on the clothes. Quite happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer with some nice options and features but ,wow ..some cycles are very noisy with loud shaking that we feel the walls,floor and doors in my home shakes . My home is a new and large home and you can still hear it and feel it from the second floor and from rooms far from the laundry that is located in first floor.my old 14 years old washer did not have such noise.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Alfonso. We are happy to hear you're enjoying the features of this washing machine. I've included two links that address potential causes of that noise and vibration you're experiencing and think you'll find them helpful in determining if what's going on is normal or not (https://bit.ly/2Dp0oVY)
      (https://bit.ly/2NIWhI9). Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with washing machine. Lots of options and washes very well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into the new house recently and this product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer for the price! I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! You can really wash a lot of clothes in this washer. I read many reviews on a lot of different washers, trying to figure out what was important to me and what others experianced with their own washer. I went to the store and liked what I saw. I'm glad I chose this washer. I love Samsung products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machine however, this is our second one in 3 years as this model has issues with the drum. Other than that its a great washing machine. Buy the Geek Squad warranty!!!

    I would recommend this to a friend