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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,947 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice daughter told me about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. An easy to use. Looks great to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer has everything I needed and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer works great! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, there are lots of settings. It’s also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer, looks great and runs flawless..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and quite. The different settings gives u great washes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic purchase and I already love the performa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase and I already love the performance

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good steam cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is good for adding extra clothes after starting a full load

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this washer. No issues yet and clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The Machine works as promised. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to fix delivery and installation issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nice machine, I had an appointment which i scheduled over the phone but they didn't installed my machine. They just left it In my laundry and told me to schedule another appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very well built washer, it can do it all and is very quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great better than I thought it would well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for adding clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes with less time and more efficiency.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Open box didn't work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Samsung front loader washer threw a bearing and broke so we needed another one. Front load washers can be crazy expensive so I looked around for an open box model as I have had success with open box appliances in the past. I saw this one in a local store and decided to buy it. It had a few small scratches on the front but otherwise seemed to be in good shape. We had the washer installed and washed a few loads and noticed that the washer made a very loud banging noise when it would spin. We initially thought that perhaps the washer wasn't mounted to the pedestal correctly and scheduled an appointment to have the washer looked at. After examining the washer more closely I noticed a very big dent at the bottom right front corner, as well as some scratches on the right side of the door. I don't know what this machine was banged into but it must have been hit pretty hard to do that much damage. When the technician came out to look at the washer he found that there was nothing he could do to fix the banging problem. Whatever was done to the washer to cause the dents must have knocked something out of whack. Other than the loud banging the washer seemed to wash clothes just fine. I will say that the small door on the front of the washer does not really seem to serve a purpose as you cannot add clothes while the washer is in motion. Since you have to wait for the washer to stop you might as well just open the regular door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback with us. ^Lo Samsung

  • Rated 3 out of 5 stars

    Not As Cool As I Thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this product because it fit the dimension requirements of the space I had available for the washer and dryer and because I liked the idea of being able to pop open an access hatch and add in anything I forgot. Turns out, in order to open the access hatch you have to stop the cycle anyways by pressing the pause button. At that point it just seems gimmicky to try and open the hatch instead of just opening the whole door, so I end up opening the door anyways. Cool idea, but falls short.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lot of washing options , great quality , super silent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product & good quality. I love the ease of installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet, efficient and has lowered my water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedestal makes it much easier to use. Nice machine.

    I would recommend this to a friend