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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,947 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beautiful, and great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product Samsung is the best on de market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer on this planet!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are AWESOME!!!!! Best buy delivered and installed and scratched both units on the top but that has nothing to do with the quality of these appliances! Hands down best washer and dryer ever created! Way to go Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and efficient.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was purchased to replace an earlier model that was gifted to us. Totally pleased with appearance, performance, features and quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet. I am loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.......... This washer is amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase, cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very nice job. Good buy for me.Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washing machine I've ever owned. This thing can hold some laundry too. It also very quiet. It also does a great job getting my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very modern looking washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very silent washing clothes.saves on water usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 4.5 Cu. Ft. 14-Cycle Addwash™ High-Efficiency Front-Loading Washer with Steam works very well. I like the feature that allows to keep in memory the washing cycle that I use most often. This way, I only have to press one button to be on the right washing cycle. It is very useful to have the little door that allows to add a piece of clothes once the cycle has started. Two minor cons: the buttons are not very sensitive to the touch which means that you have to apply a firm pressure to switch from one option to the other. In doing so, if the pressure is too strong, the selection of the temperature, for example, might go from "Cold tap water" to "warm". therefore skipping the "cold" option. This is just a bit annoying, nothing major. The other issue is that when you choose the cycle to wash towels, for example, the set temperature for that cycle is "cold" . Warm water is not an option, which does not make any sense. Towels should be washed in warm or hot water. So, if you want to wash towels with warm water, you have to choose the cycle for "Bedding", not for "Towels". Despite these minor anomalies, I still give 5 stars because the laundry is washed perfectly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Fast delivery. Install was very professional and quick.love the quietness of this washing machine and it has a ring tone to let you know that the washer is finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is very nice and works great. My only issue was during installation. It was sort of confusing taking out the packing bolts in the back of the washer. I had to go to u-tube to watch a video to make sure I did it right, and I didn't do it right at first. After that everything was easy and wash's everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Started from the bottom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the title says it all. Before I had bought this washing machine I had a old one that barely wet the clothes never mind wash them. Since I've had this wonderful washing machine I haven't had a problem with clothes not being dirty. This machine will clean your clothes really good. Love the options too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung Washers and Dryers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working perfectly for us. I love the extra settings and the ability to add to the load. this is our second set of Samsung W/D's, we sold the first with our house when we moved, and we love them. definitely would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great catch washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've only had it for a month. I somehow got it on sale ($750) whereas now it's $1,150. Be sure to get your electricity rebate, if applicable. It's sleek looking and seems to work well. Clothes feel good and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! The buying experience was safe and fast. The delivery Ihzbe to rate as the best ever had. The I stayed t error free and a demonstration of the product was something I was not expecting.., 5 stars all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine I've ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I request the Samsung washer and dryer to everybody they work great get the clean clothes cleaner than ever before I'm so please I will definitely be sticking with this brand and vast by treated me great very knowledgeable people I am a very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great for a front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a front loader. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received washer and dryer which did not match colors we had ordered (which should have been the same) washer had a big dent in the top of it for a brand new washing machine. We were told we had to call the corporate number which they said they couldn't do anything until it came back to the warehouse. They told us we should call in 1-2 days. We called and they said depending on stock would depend on when we got the machines, even though we had ordered 1 month in advance of them being delivered, inaccurately. A week and a half later we received the new washer with matching dryer. Keep in mind we had pre arranged the purchase and delivery 4 weeks ahead of time. Maybe if I had withheld payment until the appropriate ordered machines were delivered, undamamged, I may have gotten matching machines without dents to begin with! Especially for the amount we paid for brand new top of the line machines!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144606460.

      -Noraina Samsung

  • Rated 4 out of 5 stars

    Large capacity washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, the steam feature will help during the allergy season. It is not as quiet as the sales guy indicated in store, but it is definitely a step up from the normal washer. I can fit a king sized comforter easy, the super spin option almost dries everything giving my dryer little to do. Overall completely worth it.

    I would recommend this to a friend