Customer Ratings & Reviews

My old washer was so annoying and is not nearly as great as this one. I love how beautiful it is and I love all the settings. The doggy door is a great addition as well. Love it so much!

My new black and chrome deco washer and dryer complement my new place nicely. It is the PERFECT pair in more ways than one. The size, color and functions are really cool!

Love this machine but it just doesn't love me back. First issue was 2 weeks after install when the door locked and would not open for love or money or cursing. Had service out and they found that the wiring harness was not properly attached to the door at the factory. We had no washer for 5 days. He also told us that Samsung is not reliable. At all. Now, today, it leaked water all over my floor. Called for service again and it will 3 days before someone can come and determine what part to order and another few days until we have a functioning washer again. Another week with not washer. Now I'm reading other reviews of water everywhere again shortly after being "repaired". No thank you. Returning it and getting an LG.

I love it. I high recommend it and the Apple valley Best Buy staff is the best of any store. They should all be like them. Only thing I hate is not being able to call my local store direct.

Great product for the price. Very convenient and easy to understand instructions

Love my new washing machine in every way. Does a fine job of washing and is very quiet. Great choice.

I love this washing machine. I love the quick wash. Love the way you take out your blouses and they still look new and keeps the form of the clothes.

Great washer love the add in slot and simple detergent system. Don't worry takes pods no problem. Works better then intended.

This has some great features and does a good wash with great efficiency. My water bill was cut by a third after purchase of this machine. But sadly, it appears it is built to last just a little over 3 years probably timed to outlive the warranty period, The electronics appear to not very durable as my and others experience show. In my case the machine refuses to power on and has a blank display all of a sudden. Getting service for it is not easy as as they open a ticket and forget about you. The one I opened is still outstanding 4157187925 after many days.

Very nice machine. It's wonderfully efficient on water, and quiet enough to wash at night without disrupting anyone's sleep. I don't think they come much nicer than this.

I have never liked front loading washing machines so I was hesitant to purchase one...and I wish I didn't! After the cycle is done there is water left over in the seal. You need to leave the steam door open or the entire door after a load for it to dry out,if not it smells like mold/mildew. ( this happened after the very first wash) unfortunately I have to have a stackable setup for my space...but for the amount of money I spent on this set Im completely disgusted.

My old Samsung washer broke and was going to buy a different brand like an LG, but after some research, I came across this one and thought I'd give it a try. Best decision ever!

Many selections for wash cycles and steam if needed. Washer is heavy, so it does not move when in spin cycle with normal loading. I have see some purposely unbalance the load which would cause problems. I have not had this happen to me or my wife for our washing including the bedspread which is very bulky. The steam cycle is good for washing our pet items and whites. It is recommended to use HE detergent which you can easily find in stores.

Im falling in love with my new washer! Beautiful, silent and do a great job! Easy to manage the controls!

Really like the short wash cycle. Quick wash cycle is 24 minutes, which we used for everyday washing. It is also smart home ready. You can buy an adapter for less than $30 and control it remotely.

My wife loves this washer machine. It is easy to use, and its capacity is perfect for my family of 5.

On time and professional service. Only my item was scratched on front door. Customer service offer me replace or gift card. Overall good

Just picked this washer up after the old one die. Didn't want to spent this much $ on a new one but glad we did. It runs so quietly and wash cycles are fairly quick.

I love how quiet it is and the extra door that allows you to add items you forgot.

Very happy with this washer. Different cycles with or with out steam makes for easier laundry cleaning. Very quiet. Great Chimes that reminds you that the cycle has ended.