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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,947 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was so annoying and is not nearly as great as this one. I love how beautiful it is and I love all the settings. The doggy door is a great addition as well. Love it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect PAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new black and chrome deco washer and dryer complement my new place nicely. It is the PERFECT pair in more ways than one. The size, color and functions are really cool!

    I would recommend this to a friend
  • Cons mentioned:
    Door, Reliability

    Rated 1 out of 5 stars

    Oh Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine but it just doesn't love me back. First issue was 2 weeks after install when the door locked and would not open for love or money or cursing. Had service out and they found that the wiring harness was not properly attached to the door at the factory. We had no washer for 5 days. He also told us that Samsung is not reliable. At all. Now, today, it leaked water all over my floor. Called for service again and it will 3 days before someone can come and determine what part to order and another few days until we have a functioning washer again. Another week with not washer. Now I'm reading other reviews of water everywhere again shortly after being "repaired". No thank you. Returning it and getting an LG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I high recommend it and the Apple valley Best Buy staff is the best of any store. They should all be like them. Only thing I hate is not being able to call my local store direct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Very convenient and easy to understand instructions

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine in every way. Does a fine job of washing and is very quiet. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. I love the quick wash. Love the way you take out your blouses and they still look new and keeps the form of the clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love how much you love this washer, Laundrylady! Thank you so much for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Laundry getting done!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer love the add in slot and simple detergent system. Don't worry takes pods no problem. Works better then intended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Good for three years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some great features and does a good wash with great efficiency. My water bill was cut by a third after purchase of this machine. But sadly, it appears it is built to last just a little over 3 years probably timed to outlive the warranty period, The electronics appear to not very durable as my and others experience show. In my case the machine refuses to power on and has a blank display all of a sudden. Getting service for it is not easy as as they open a ticket and forget about you. The one I opened is still outstanding 4157187925 after many days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, Efficient washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. It's wonderfully efficient on water, and quiet enough to wash at night without disrupting anyone's sleep. I don't think they come much nicer than this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish I never bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never liked front loading washing machines so I was hesitant to purchase one...and I wish I didn't! After the cycle is done there is water left over in the seal. You need to leave the steam door open or the entire door after a load for it to dry out,if not it smells like mold/mildew. ( this happened after the very first wash) unfortunately I have to have a stackable setup for my space...but for the amount of money I spent on this set Im completely disgusted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your Samsung Washer. We are sure that you will enjoy how easy it is to take care of your clothing now. We thank you for choosing Samsung and being a part in our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung washer broke and was going to buy a different brand like an LG, but after some research, I came across this one and thought I'd give it a try. Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes are clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many selections for wash cycles and steam if needed. Washer is heavy, so it does not move when in spin cycle with normal loading. I have see some purposely unbalance the load which would cause problems. I have not had this happen to me or my wife for our washing including the bedspread which is very bulky. The steam cycle is good for washing our pet items and whites. It is recommended to use HE detergent which you can easily find in stores.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im falling in love with my new washer! Beautiful, silent and do a great job! Easy to manage the controls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the short wash cycle. Quick wash cycle is 24 minutes, which we used for everyday washing. It is also smart home ready. You can buy an adapter for less than $30 and control it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great product for medium or large family size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer machine. It is easy to use, and its capacity is perfect for my family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service. Only my item was scratched on front door. Customer service offer me replace or gift card. Overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this washer up after the old one die. Didn't want to spent this much $ on a new one but glad we did. It runs so quietly and wash cycles are fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is and the extra door that allows you to add items you forgot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love to hear that you're enjoying all the great features offered by this washing machine. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great washer with lots of cycle choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Different cycles with or with out steam makes for easier laundry cleaning. Very quiet. Great Chimes that reminds you that the cycle has ended.

    I would recommend this to a friend