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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,947 reviews
  • Rated 5 out of 5 stars

    Step up from our older set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is a significant step up from our old top load washer and strandard dryer. Easy to setup and use. Love all of the load options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Only reason for a 4 star review because it doesn't come with a $20 adapter to connect to your phone. Other than that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. I replaced a 13 yr pair maytag and was skeptical to change brands. Im so glad I did it does great in removing dirt even on the speed cycle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Call after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another beautiful appliance from Samsung that does not work properly. It’s only about 3 months old and I’ve already had to have it serviced because of leaking water (not the connections, it’s the washer). I’ve also had multiple error codes. It is still not working even after being serviced. (I bought this in Nov and it was delivered in mid December)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there glocampbell,
      I see you are needing assistance with your Samsung Washer and I would love the opportunity to see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143061449. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! I have wanted it since it came out, the add in access door is amazing. I have my settings at extra spin cycle & my clothes come out almost dry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working great so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another Samsung washer that we bought. My first one died after 5 years. I'm hoping that this specific model will last more than the first one. So far its working well, quite and cleaning clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new washer. Great capacity and lots of wash options. Very energy-efficient which is a big plus with all the laundry we do. Easy to read and use control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this particular model based on Consumer Reports product review and was not disappointed. Spin cycle especially impressive and removing water decreasing dryer time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with our new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase and product installation Sales Man knew his products and was very personable Delivery and installation professional and seamless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Tech Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in for a different set but it was out of stock so we were given a great deal on this set which was a couple models above. It does more than I'd expect a washer to do.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that this washer is exceeding your expectations, Rich. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    efficient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It washes well and is rather quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this product. The color is awesome, no noisy, and you can add more dirty clothes when you being a wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect washer with enough room for larger items and is very efficient!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that you've found the perfect washer for you, Nik1. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and installer was very educated and helpful! Everything works amazing my laundry has never smelt so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does an amazing job. Removed old stains, revived our clothes. Can handle anything. Very quiet and energy efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my washer which has the cool feature "add wash" which allowed me to add clothes while running the cycle without any interference. The clothes were also well washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we've wanted and Samsung is a great product line for all appliances. The price was unbelievable.. Best Buy is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been partial to the Samsung brand. This washing machine has given more choices regarding the many cycles it has. I would highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. I was initially not excited about the add-in feature but it’s amazing! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! I have been using a Bosch for the past 6 years and this one definitely better than my old one!

    I would recommend this to a friend