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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,947 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Leaks and suds problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s swanky looking and I love that we. An add to the load, but that’s where it ends. I didn’t like early on to find that you can’t manipulate the wash cycle easily… but then real issues rather than inconveniences cropped up. Just after the one-year manufacturer warranty expired (of course), the machine started leaking. And not like a tiny dribble, but like an entire washer full of water. It ran under our dryer and across our laundry room floor. Our son slipped and hit his head (literally a golf ball-sized knot from it, but thankfully okay) and our baseboard behind the machines are warped. After this happened a couple of times, we then started having “SUD” and “5C” errors. We’ve had multiple service calls through BB (geek squad coverage) and OF COURSE it doesn’t leak during that time. The last call, the tech found that the leak comes from the back (top portion, not the vent at the bottom), based on how it was a clean line down, whereas the rest had some collected lint. Now, I thought the error codes were a result of putting too much detergent but that isn’t the case. No matter how much or how little, it randomly does it now. All of this to say, I cannot STAND this washer. I am so frustrated that we spent this amount of money and have all of these issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JBRah, I see your are having some concerns with your Samsung Washer giving error codes and know that is quite alarming. I want to provide you with some helpful information to get this issue resolved. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/
      We are here if you need any further assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144007380. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Greatest machine on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had looked at the LG before and decided on the Samsung. Best decision we made for washer dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've purchased, front loader would recommend getting the accessory that raises it. Overall very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the washer I have Scheels All my knees for blankets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal. Best price around! Im very lucky that i went into best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer combo and couldn't be happier! Not only do they work great but they look so sleek too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the pedestals with this washer, and we have noticed that the washer is very loud. But overall looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet everything is perfect Me and my wife We are like it so far everything is great

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung washer, the new little door feature they added is awesome. If you forget an item just open the little door and throw it in. Highly recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG FRONT - LOADING WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD WASHING MACHINE MY WIFE LIKS IT VERY MUCH A++++++++++++++++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, downside is that it needs external drive to work with smartphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer! The clothes feel so much cleaner and smells great! I read some user reviews saying they had problems with the machine vibrating/moving. We have not had that experience at all. The washer is easy to use. Definitely worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with lot's of options. Love the ability to add clothes during operation through the access door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful washer machine and I recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Reliable. Smooth silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very quiet and washes are almost dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quick delivery. Geek squad Always has great service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Quiet, efficient and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and easy to use. This machine is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know all washer like that good but I like Samsung product and if you buy insurance good policy here !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to load and unload love the front end loader, sales girl mef was outstanding and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one sound less and perfect washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one sound less and perfect washer. Classic look.. I love it

    I would recommend this to a friend