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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,947 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it remembers the settings I used last as that’s what I use on almost everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of machine for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has many great features and washes loads quickly. My wife loves the door in door feature, saves her even more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the choices. Clothes coming out clean and smelling fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean, it look great and hopefully works to the perfection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!!! Fast & efficient. And as a bonus.....looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said happy wife, happy home well thaks best buy great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have had this washer for about a month now and we are thoroughly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I can't beleive how great this deal was. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rich look and added beauty to my room. Nice combination and got a good deal on washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive machine! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best- I really know that my launder is being handled with care when using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washer I’ll recommended Get it today

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulation on your new Samsung Washer. I am sure that you will enjoy all the endless possibilities you have to clean clothes, Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these samsung washer dryers hold up well and run great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and great storage capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam settings are great and the color does not show fingerprints!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung set we've owned. We still use the old one for large heavy animal bedding. We have a house full of pets and kids. This washer holds up against them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gray machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool washing machine I’ve had a lot of fun learning how to use it washes my cloths real nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features and settings, great for small and large loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an Amana Top Loader. Works FANTASTICALLY, fast and efficient and looks SOO nice!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible experience with Tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don't have any issues with the unit BUT the WORST installation procedure was done by technical support. During the testing process, the technicians left the ENTIRE manual inside the washer without bothering to check if all items/manuals are removed properly. The entire manual was torn into pieces and we had to clean everything. Wondering if these guys were trained properly and basically it's just common sense that you have to CHECK EVERYTHING FIRST before turning the washer ON for TESTING!!!!!. Probably, the reason why they are so in a hurry to get out of the house and not for the reason that they have another client to visit for installation and made so many excuses is that they realized that they LEFT the manuals inside the washer upon testing. It took several days going back and forth because of incomplete deliveries made. Called up the Manager in-charge and complained about our unsatisfactory experienced with their technicians and demanded a REPLACEMENT. In the end, they apologized and replaced everything after more than 5 days of inconveniences and not having a piece of mind during those agonizing days dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent, every cycle that it has and every feature works great. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, been using for 1 month and does the job perfectly.

    I would recommend this to a friend