Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,947 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent washer a bit shaky but easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shakes a lot for being vrt, easy to use but extremely heavy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Manny,

      Thank you for reaching out to us and we are glad to know that you are using Samsung washers. We apologize for the inconvenience that the washer shakes a lot. Don't worry we will surely notate your feedback about this matter for a better product in the future.

      To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/?model=N0020427

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144293069

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Work good, liked it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved and quality washing machine. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine and easy to use I recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people to work with, I would recommend best buy to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job. Has many settings for all the different types of wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine easy to use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves the machine got the pedestal to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer i like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good stuff and easy to use iiiiiii like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have only had this washer a short while, it is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. 14-cycle Fron Load Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It makes doing laundry a pleasure and it looks great too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's fantastic, tabby261! Thank you for taking the time to tell us how much you love your new Samsung washer! I am thrilled to know it has added a little something special to your laundry experience. Thanks for being the best part of Samsung! ^Mae Samsung

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machines I purchased the set great value !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a panic that it broke two months in- it refused to work on any other setting than normal, but it seemed to have righted itself. I am a bit bummed that it and its companion dryer are do tall. I bought them as stackables and I am short and can't see the dial on the dryer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer and thank you for review. I am glad to see that everything is operating correctly. We are glad to be your choice for your laundry needs. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143033232. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works as expected. No problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No problems with the installation or usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear that you've had a fantastic experience with no problems, Ro1987. Thank you for being the best part of Samsung! ^Lo Samsung

  • Rated 5 out of 5 stars

    It is an awesome appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family are very happy with the purchase of the washer and the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any problems no noise really great washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! It’s so beautiful money well spent it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is good. Feel as if not balanced on stand. Needs adjusting

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Happy2! We want you to have the best possible experience with your washer. This link (https://bit.ly/313zt8P) can help you get the washer level. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Best dryer ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever Love the design Love all the cycles It’s so good looking

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my new washing machine. Works like a charm and it's so quiet. I would recommend this machine to anyone looking for a front loading machine. Just be sure to buy the pedestal to go with it at the same time. It's easier to set them up together at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laundry

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, price is good, installers provided .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good competitive pricing great buy would purchase again if have to

    I would recommend this to a friend