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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,947 reviews
  • Rated 5 out of 5 stars

    A great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! Samsung makes one of the best in this type of appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Works well Nice product Works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves washer / dyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both appliances exactly what my wife was looking for and in stock when other stores couldn't get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way quieter than my previous front loading LG washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Elaborate Interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface is very elaborate, perhaps too elaborate, many of the selectable options aren't available in all modes. The capacity is very good, but it's hard to reach things in the back to pull them out. I didn't realize that internet capability would require an additional module.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 14 setting use them all and uses a lot less water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Has a large capacity, runs quietly and love the super speed option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung W&D work great! Worth the money and our last set lasted a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the front loader and the size of the machine. I get my laundry finished quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice model with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide variety of wash cycles, operates much more quieter than our 20 year old front load Maytag it replaced, small door for adding more clothes is silly and a waste, feature in search of a problem! Overall great value If purchased on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 4.5 cu. ft, 14 cycle Front Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used my new Samsung front load washer with steam for the first time and I love it ! Easy to use. I bought the pedestal to go with it and for me, it's very easy to load and unload. The controls are pretty much self explanatory. Very satisfied !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks good and installation was quick with excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer...Exceeds expectations Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer open box and it looks flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very beautiful machine that is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and excellent product, worth its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It washes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a for a few days so it does what it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer for our new house and we love it! Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laundry Tornado Disaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so so sooooo excited about getting this unit with the Addwash feature but unfortunately I personally discovered why this is a discontinued model. We set this up using a combination of the included instructions, Youtube videos, and our own front loader knowledge. And before you ask, yes we removed the shipping bolts - BUT if you weren't about to ask, DEFINITELY do not skip this step as it is not listed in the instructions or anywhere we noticed. We only knew because of the youtube video and our delivery guys mentioned it. Anyway, once set up and stacked, we started our first load and noticed it sounded a bit loud. Figuring it was because we had just remodeled the laundry room and there was nothing else inside causing an echo of sorts, we went outside to work. About 20 minutes into the cycle, we could hear something that sounded like an airplane taking off inside the house. Upon entering the laundry room, we found the stacked unit 5ft from it's original placement and turned completely around. It had ripped the dryer vent apart and out, pulled the dryer cord from the plug and was pulling the water lines tightly. It was shaking so tremendously, that it took both my husband and I holding it down while my son hit the pause button. Once it stopped we noted that the 4 bolts from the stacking kit had also shaken loose, which ultimately means that by some grace of God we were able to stop it at the perfect moment before the dryer had been launched across the room either destroying something or potentially hurting someone! I have never in my life seen something like this happen! When the customer service/support person mentioned it was a discontinued model on top of my unit being defective, I can understand why. This is now the 3rd defective appliance I have received from Samsung in less than 6 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ALuckyLadybug,
      I see you are needing assistance with your Samsung Washer shaking and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143244920. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great leave the clothes almost dry

    I would recommend this to a friend