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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,947 reviews
  • Rated 4 out of 5 stars

    Great Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems with my Samsung washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Outstanding Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Samsung Washer to replace a 2 year old LG Washer. Clothes seem cleaner and look better after being washed in this machine. I highly recommend Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does our laundry all in 1 load. The apartment model took 5 loades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    color matches well with the rest of our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can fit a whole load!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now worries about several loads to do. Just one...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An Okay Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it because we needed a new washer. All the hype we heard about Samsung is not what it seems. I would consider it an okay washer, but not for the price. I would not pay what I did for this washer. So far it has functioned properly. I just don't see anything special about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer and Dryer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was great and it was delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit definitely worth the money. Best washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the add wash door has definitely come in handy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer it’s ok! The problem I have it’s with Best Buy delivery team ! They damaged my floor and still haven’t hear from any body! So if your plan to buy major appliances ! Please don’t have them to deliver it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a basic washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pause the washer in order to add in a shirt you might have seen a few seconds after you started the washer; “THE ADD ON DOOR LOCKS WHEN WASHER STARTS” and when you pause the washer to add on both doors get unlocked. What’s the purpose for the extra door?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Sysco,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. Especially THE ADD ON DOOR LOCKS WHEN the WASHER STARTS. The experience is not what we expect from our customers.

      Here are some links that will help you address your issues with your washer.

      Cycles, settings, and features on your Samsung Washing machine https://www.samsung.com/us/support/answer/ANS00061937/

      You can check the product manual for other settings.
      https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf

      Reference number:1144355188

      For further assistance, you may reach us via the following options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung,
      ^Ross Samsung

  • Rated 4 out of 5 stars

    Quiet & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash cycles are efficient and the machine is quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add to the load door sticks, not easy open all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Only had it a month, but so far, love using it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Had a previous samsung lasted over 9 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working like a trooper : and runs fairly quiet ; not noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 4 out of 5 stars

    Good Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Samsung washing machine because it has 14-Cycles and also Add-wash door, but Samsung should have included WIFI USB stick for Free because of high price point. Therefore only 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for regular washing. Yet to explore all features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I didn't see any issues. Recommended to purshase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the adding option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, does a very good job. Plus I like the fact that I can add a pair of socks I forgot to include in the initial load. Still a lot of settings.

    I would recommend this to a friend