Customer Ratings & Reviews
- Model:
- WF45K6500AW
- |
- SKU:
- 4922823
Customer reviews
Rating 4.6 out of 5 stars with 1947 reviews
(1,947 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
No WiFi connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No WiFi connectivity at all with out the adapter and I don’t know why Samsung is still selling this model with the adapter being out of stock for 3 months now! I like the performance but the only reason I paid so much and bought this is because it said smart... otherwise it works like any other washer.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can definitely help with finding the Smart Home Adapter for your Samsung Washer. I have contacted our parts distributor, J and J Parts International, and they do have the part available. You are able to contact them via website at www.samsungparts.com, or you can contact them via phone at 18006274368. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and does a great job cleaning. Lots more "bells and whistles" than our old washer, but the controls are still very intuitive.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent Washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, conserves on water and detergent and does a great job cleaning. Cycles do tend to be a bit longer, it seems.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is one of the best we’ve owned! Very quiet, and doesn’t leave that musty smell like the older versions.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your day to leave this fantastic review, Valo. It's great to hear you've found the right washer for you. ^Lo
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer exceed my old Bosch washer, its faster and cleans better. Like the add a door feature for left out items.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great quiet washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great and is very quiet. Love the addwash feature, although you can just stop the wash and open the main door too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great. I can tell the difference. Whites are really white. Seamless installation. Best time purchase to delivery
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Seems to be as advertised and reviewed by others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine seems to meet expectations and is fairly easy to use and get used to. The add a door feature is really appreciated
I would recommend this to a friend - Cons mentioned:Door
Rated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Ist one leaked, second had a giant scratch on door and is now leaking from underneath and my floor is soaked!! Not sure what to do next?
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hey Nikki! I can imagine how you might be feeling with this and I'd like to figure it out for you. According to the symptoms that your unit is going through, please get in contact with us via our social media channels: Facebook Messenger: http://m.me/samsungsupport Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Or give us a call toll-free at 1-800-SAMSUNG.
^Rafael
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was iffy of purchasing this washer... however I'm very pleased with my purchase, easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes very well the small door opening is nice to have but I’ve only used it about 2 since I bought them about a year ago.
I would recommend this to a friend Rated 5 out of 5 stars
So Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Far So Good, I like the price and it sort of matched the Open box washer we purchased. Still Both working well, a great value.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use. Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First washer ice ever purchased. It's super easy to use. Kudos on the self cleaning feature. Especially for front load washers
I would recommend this to a friend Rated 3 out of 5 stars
Great options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has great options but after having for only 15 days I had to have it replaced because it was leaking
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Reliability
Rated 2 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke down after 2 uses. Has recently been repaired
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing issues with your Samsung Washer. I am glad to see that you are have already received a speedy repair from one of our Certified Samsung Technicians. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set ever have in are house for the dirty cloths
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Window a disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told at the Best Buy store at that with this washer you could keep it running and be able to throw in last minute items the problem is that’s not true. The washer still needs to pause and you need to wait in order to put the stuff in. Not much different than opening the whole door definitely not worth the extra money for the little door.If you’re trying to decide between a different washer and this one definitely don’t do it because of the little door it does not work the way it’s advertised
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After much research I decided to try Samsung. I had a Neptune and while I had no problems with my second one...I had a lot of problems with my first and my mom was having terrible problems getting service on her 2 yr old Maytag frontloader. She has had to call for service 10x and still has problems. This seems easy to use. I use less detergent. First time I used too many pods and it took forever to desud. It is very quiet. Like all the settings...and large capacity.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best front loaders out there. Easy access door is also a must.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fun to do Laundry
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the interactive features and the efficiency of this fine machine. Cleans well and quietly.
I would recommend this to a friend









