Customer Ratings & Reviews
- Model:
- WF45K6500AW
- |
- SKU:
- 4922823
Customer reviews
Rating 4.6 out of 5 stars with 1947 reviews
(1,947 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good, but be careful about depth!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most people worry about the height and width of machines--be careful about the depth of this one! We had to move the hinges on our laundry room doors to make it fit!
I would recommend this to a friendRated 5 out of 5 stars
Samsung Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the washer, very happy overall with Samsung products. Not too fond of the dark door. Should have opted for the black casing.
I would recommend this to a friendBrand response from Samsung
Posted .We are proud to have you as a satisfied member of our family, TimS. Thank you for the 5 Stars. ^Lo
Rated 1 out of 5 stars
This washer gets stuck on spin cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer gets stuck on spin cycle. Estimated time remaining will not decrease from 8-9 minutes even after an hour. I had to remove water from emergency drain otherwise door wouldn't open as washer drum still had water on terminating wash cycle. I still continue to evaluate, but based on experience so far, I wouldn't recommend it to others.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello shas,
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your washer getting stuck on the spin cycle. I do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I'm providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000997/ to guide you. It has a step by step instructions to help you fix the issue.
I also recommend you check on this link https://www.samsung.com/us/support/answer/ANS00061937/ for more information about the cycles, settings, and features of your Samsung washing machine.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other references that you might need for your washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144213848.
-Noraina
Rated 5 out of 5 stars
Washer does a great job cleaning laundry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This front loader does an excellent job of cleaning clothes and better than our previous one. Clothes are cleaner and smell fresher than ever before.
I would recommend this to a friendRated 5 out of 5 stars
Omg omg omg omg it has a door!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This, paired with its matching dryer and with the stacking kit... amazing!!!! Options, so many options! The door to put stuff in mid cycle is great.
I would recommend this to a friendRated 5 out of 5 stars
A great washer,does an excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the settings this washer is awesome,just set it walk away and it tells you when to ad softener and when it's done.a great washer.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is one of the best washer's I've owned. This washer also has a pre wash option is well. So your clothes get extra washed.
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer and great deal! So far Happy with my Washer.. really enjoy the addwash feature
I would recommend this to a friendRated 5 out of 5 stars
Nice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very big tub, it washes big items no problem. When you get the washer make sure there are no kinks in the hose or else you'll get an error code.
I would recommend this to a friendRated 5 out of 5 stars
Good washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are very quiet both, they are energy and water savers so we are very happy. Works for a big laundry room bc they are big.
I would recommend this to a friendRated 4 out of 5 stars
Awesome washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer , easy to use and holds a lot. Clothe comes out really clean and almost dry right out of the washer. My only issue with it, its that's really loud.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THEIS WASHER DRYER COMBO! So sleek looking, does an amazing job!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It’s awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the grates washer I have ever purchased! I highly recommend it!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.samsun washer is great, so many different cycles to choose from.It even has melodious chime which let us know washing is complete.
I would recommend this to a friendRated 5 out of 5 stars
Escellent item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benn using the new set up for about a week, really liking the Samsung washer & dryer! Thanks for the excellent deal Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer so far no issues. Love the color choice and complements my dryer
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jram, I appreciate you taking the time to review your new Samsung Washer. I am so glad to hear you are loving your new unit. We thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
Great washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new washer unfortunately all the hassle to get it I wish I did not have to go through but I'm finally glad it's over and done with.
I would recommend this to a friendRated 5 out of 5 stars
Love the front load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would like a front load, but I may never go back!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AddWash - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there SarahJoy0785, I would like to thank you for sharing your feedback with us on your new Samsung Washer. We appreciate you choosing Samsung in your home. ^Brad
Rated 2 out of 5 stars
Love the extra door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the settings and the extra door is great but u fortunately only after 4 months of having this machine it smells like mold and mildew :( I've left the door open between every cycle and whiped it down. Done everything they have suggested since I bought it and it still smells.
No, I would not recommend this to a friendRated 5 out of 5 stars
great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works just like advertised and cleans very well.This is my first Samsung washer and I have no complaints whatsoever.
I would recommend this to a friend









