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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,947 reviews
  • Rated 4 out of 5 stars

    Good, but be careful about depth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people worry about the height and width of machines--be careful about the depth of this one! We had to move the hinges on our laundry room doors to make it fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the washer, very happy overall with Samsung products. Not too fond of the dark door. Should have opted for the black casing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are proud to have you as a satisfied member of our family, TimS. Thank you for the 5 Stars. ^Lo Samsung

  • Rated 1 out of 5 stars

    This washer gets stuck on spin cycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets stuck on spin cycle. Estimated time remaining will not decrease from 8-9 minutes even after an hour. I had to remove water from emergency drain otherwise door wouldn't open as washer drum still had water on terminating wash cycle. I still continue to evaluate, but based on experience so far, I wouldn't recommend it to others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer does a great job cleaning laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front loader does an excellent job of cleaning clothes and better than our previous one. Clothes are cleaner and smell fresher than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg omg omg omg it has a door!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, paired with its matching dryer and with the stacking kit... amazing!!!! Options, so many options! The door to put stuff in mid cycle is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer,does an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the settings this washer is awesome,just set it walk away and it tells you when to ad softener and when it's done.a great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is one of the best washer's I've owned. This washer also has a pre wash option is well. So your clothes get extra washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and great deal! So far Happy with my Washer.. really enjoy the addwash feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big tub, it washes big items no problem. When you get the washer make sure there are no kinks in the hose or else you'll get an error code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are very quiet both, they are energy and water savers so we are very happy. Works for a big laundry room bc they are big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , easy to use and holds a lot. Clothe comes out really clean and almost dry right out of the washer. My only issue with it, its that's really loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEIS WASHER DRYER COMBO! So sleek looking, does an amazing job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the grates washer I have ever purchased! I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsun washer is great, so many different cycles to choose from.It even has melodious chime which let us know washing is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escellent item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benn using the new set up for about a week, really liking the Samsung washer & dryer! Thanks for the excellent deal Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer so far no issues. Love the color choice and complements my dryer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jram, I appreciate you taking the time to review your new Samsung Washer. I am so glad to hear you are loving your new unit. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new washer unfortunately all the hassle to get it I wish I did not have to go through but I'm finally glad it's over and done with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the front load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would like a front load, but I may never go back!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SarahJoy0785, I would like to thank you for sharing your feedback with us on your new Samsung Washer. We appreciate you choosing Samsung in your home. ^Brad Samsung

  • Rated 2 out of 5 stars

    Love the extra door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the settings and the extra door is great but u fortunately only after 4 months of having this machine it smells like mold and mildew :( I've left the door open between every cycle and whiped it down. Done everything they have suggested since I bought it and it still smells.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works just like advertised and cleans very well.This is my first Samsung washer and I have no complaints whatsoever.

    I would recommend this to a friend