Customer Ratings & Reviews
- Model:
- UN40JU6400FXZA
- |
- SKU:
- 9481007
Customer reviews
Rating 4.7 out of 5 stars with 509 reviews
(509 customer reviews)to a friend
Customers are saying
Customers highly value the picture quality and ease of use of this 40" Class 4K Ultra HD Smart TV. Many appreciate the smart TV features, including the available apps and convenient access to streaming services. While some users noted minor issues with the remote control and screen mirroring, the positive feedback on picture quality and smart features outweighs these concerns. The price point is also frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen mirroring
Rated 4 out of 5 stars
The only issues I have with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One issue was I had to move things to another plug to power it on the other issue I have is the screen mirror it doesn't work with a Samsung galaxy s5 which is weird being its a Samsung tv but everything else is awesome
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cannot find any fault with product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and interface with DVD player and WIFI. Picture is fabulous and can't believe it can get any better when 4K becomes truly available.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
very good picture, easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV came within about 2 days after ordering. The picture is very good, and the TV is very easy to operate, I am glad I ordered it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, the 4Khd is awesome, and it's the perfect size for my bedroom. (Well maybe the wife doesn't think so) lol but is perfect
I would recommend this to a friend Rated 1 out of 5 stars
Doesn't work- in multiple capacities. Waste of $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on Black Friday sale after doing some careful online comparison shopping; the set up was fine, but then the "smart hub" was "updating" so I couldn't access Amazon Video, Netflix, and then even eventually Pandora wasn't accessible. (the main apps I was going to first check out) The web browser troubleshooting only took me to Samsung's main page where it pushed sales (NOT what someone who is frustrated with the product wants to see). I also tried the MyContent sharing from my PC to stream a movie, and followed all the steps to download the right software, but that function was a bust as well. Lastly, along with my TV, I purchased the Samsung Bluetooth wireless keyboard with touchpad (model VG-KBD2500) which I was under the impression that this would be compatible; it never synced and only after calling GeekSquad today did I find out that this keyboard is only compatible with certain Samsung Smart TVs (how do you determine whether it is or not? It doesn't say anything about compatibility on the box - only on the manual inside, and that language is vague). After struggling through a few hours of self-troubleshooting (which was extremely difficult and frustrating given the VERY FEW resources Samsung provides on their website), I gave up and gave the TV a 13 hr rest. Today, I called Samsung tech support; after holding for 40 minutes I spent a good 20 minutes doing basically all the troubleshooting I did last night, including unplugging the TV about 4 times to see if power cycling the f*&%ing thing would magically fix things. When I mentioned this product comes with the ability for a tech rep to take control over the TV (after giving a code) to do an initial set up as well as troubleshooting, I was told that I would have to be transferred over to another department and since they were inundated with calls, I could be on hold for another 40 minutes. The rep also mentioned, AT THE VERY END, that oh, the Smart Hub server was experiencing issues and had been down in the past 24 hours. Do ya think that *maybe* this had something to do with why all these problems weren't getting resolved?? Wow. was all I could think. Do not buy this TV. Obviously, the other reviewers have not experienced these issues, but for me, the product does not work as it was intended to; does not work with a $99 keyboard that is advertised as being able to control you Samsung smart tv; and has very little to no technical phone/online support available at this time. Also, the apps that are pre-loaded are not able to be deleted or removed (if you've ever had a Samsung smart phone you'll know the frustration) - it's just not worth your hassle, not even at $300 off the "regular" price.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for Viewing and Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Plenty of inputs for gaming system and TV signals. Clear picture and good sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
4K Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sharp looking image ... really outstanding picture quality and detail. Not that big but not a big chunk out of the wallet either!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It will blow you away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at an excellent price. Clarity of picture and sound is amazing! Highly recommend. Cannot imagine needing anything bigger.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response for tv, movies or games. Love the quality for the price. Picture is really good even on the digital antenna setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the crisp visuals and exacting color on this TV. Samsung makes great stuff. I highly recommend looking at Samsung for your next TV purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The goOd, TV delivers the simplest, most comprehensive smart-TV experience on the market. A superb user interface puts its thousands of apps and streaming video on the same plane as regular TV. It's also less expensive than just about any other smart TV. The bad Competing entry-level TVs, deliver better image quality for a similar price. Sparse picture controls and no Ethernet port. The bottom line Despite its "good enough" picture quality, the TV is one of our favorite entry-level sets, thanks to an awesome smart-TV suite and rock-bottom pricing.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
My UHD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with my television. A lovely looking television and the price I paid is awesome, very low for a set like this.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is my favorite. It has all the applications you could want and the picture quality is the best and great sound quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first TV purchase in quite some time. After looking around for the one for me the quality and price for the Samsung couldn't be beat.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
No complaints!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up, SMART tv is awesome too!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was exactly what I was looking for. Clear Image.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
terrific television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung Ultra HD Smart TV. 2 are 40" and 2 are 48". We purchased them more than 2 years ago and have had zero problems with them all. they were easy to hook up with on screen directions and the picture is sharp, color beautiful. I am looking to buy a larger one next year, probably a 55".
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great... It's almost as if you are seeing things from on the set while they are being shot for some shows...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item when it was on sale and it's completely worth the price. Great picture and perfect for the bedroom.
I would recommend this to a friend Rated 5 out of 5 stars
Great picture clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity but the set-up explanation in the manual was incorrect -- just click on "source" on the remote!
I would recommend this to a friend





